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Do Your Homework When Choosing a Managed File Transfer Solution

Linoma Software emerged as an early pioneer in MFT (managed file transfer).  Starting in 2002 with a solution for automating and managing file transfers, capabilities soon expanded to support encryption standards to help organizations protect sensitive and confidential data.

Companies of all sizes quickly recognized how MFT could help them establish centralized control over file access, streamline file transfer processes, and simplify compliance through detailed audit logs and reporting.  This has led to a surge in providers, each with their own flavor of MFT.

This increasingly crowded marketplace has made it difficult for IT security professionals to research and recommend the best MFT solution to meet their organization's particular needs.  That's why Linoma Software's chief architect Bob Luebbe believes so highly in the value of quality research like the recent report on the vendor landscape for MFT by Info-Tech Research Group.

research mft - info-tech-slides-stackedThe Info-Tech report entitled "Select and Implement a Managed File Transfer Solution" gives you the tools to fully explore your organization's requirements for MFT.

"Managed file transfer software is frequently purchased to meet the requirements of one initiative," states Luebbe, "but companies quickly discover the advantages of implementing MFT across all areas of file management."  Proper planning allows you to 'secure file transfers today and avoid worrying about tomorrow'.

Assembling a thorough assessment of system-to-system and ad-hoc file transfers across every department allows you to match current and future demands to MFT providers identified as leaders in those particular areas.

Choosing an MFT solution is an investment of both money and time.  "If you're not 100% confident in the software's ability to communicate with your existing systems and perform to your expectations, that should be reason for concern," Luebbe cautions.

"Install fully functional trial software on your own system, request a personalized demo where you can see the software in action and have the ability to ask specific questions, and always ask for references from customers using the software in a similar fashion."

Luebbe concludes, "Linoma Software believes in MFT's ability to help an organization achieve regulatory compliance, increase security and streamline processes.  It's important to us that everyone has a positive experience with this transformative technology."

Read the entire Info-Tech Research Group report on the MFT vendor landscape for yourself at http://go.linomasoftware.com/infotech2015.


GoAnywhere Managed File Transfer 5.0 Released with Unified Interface and Advanced Reporting

Linoma Software unveils GoAnywhere MFT™ (Managed File Transfer), version 5.0 of its GoAnywhere secure file transfer software. The upgrade combines the workflow automation capabilities of Linoma's popular GoAnywhere Director solution with secure file transfer protocol (FTP) features from GoAnywhere Services into a single product. In addition, the merged product adds numerous significant enhancements. 

GoAnywhere Managed File Transfer 5.0 Unified Interface DashboardGoAnywhere MFT 5.0 introduces a brand new and customizable browser-based dashboard with more than 20 gadgets providing statistics, graphs, and details of file transfer activity and critical system information. Each administrator has their own personal dashboard, and can arrange informative gadgets to quickly monitor the activity most important to them.

The upgrade delivers advanced Reporting features that include various PDF reports that cover system information and file-transfer activity with details and graphs.  A Security Settings Audit report will analyze a GoAnywhere MFT server's security settings to determine compliance with the Payment Card Industry Data Security Standards (PCI-DSS) requirements. The report also suggests actions needed to remedy the settings that are non-compliant.

GoAnywhere continues to provide individual audit logs for job activity, triggers, and file transfers (SFTP and FTP/s, HTTP/s, AS2). The product's new version improves logging by sending the individual log events to a global index for faster, system-wide search results.  The new Global Search can be used to quickly find events for a particular file name, a specific user name or a wide variety of 'Google' like search criteria.

Licensing for GoAnywhere MFT has been revamped allowing Linoma to offer a completely free FTP server, including functions to automate FTP transfers. Every edition of GoAnywhere MFT also includes 10 free user accounts for GoDrive, the on-premise enterprise file synchronization and sharing solution.

GoAnywhere MFT now features the ability to use Internet Content Adaptation Protocol (ICAP) servers as Resources and Tasks to integrate antivirus and DLP (data loss prevention) solutions in your workflows. Customers can scan files for sensitive data and viruses to stop harmful file transfers before they are sent.

Existing customers of GoAnywhere will need to register on the GoAnywhere Customer Portal at my.goanywhere.com to request a new license before installing the upgrade.

To download the software or learn more about the enhancements and features of GoAnywhere MFT 5.0, visit GoAnywhere.com.


GoAnywhere Gets Best Overall Value Scores for Server-to-Server and Ad Hoc Enterprise in Info-Tech Research Group's Study of Managed File Transfer Solutions

Info-Tech Research Group, an IT research and analysis company, has released a report naming Linoma Software's GoAnywhere managed file transfer (MFT) solution as having the highest Value Score of the MFT vendor group in Server-to-Server and Ad Hoc Enterprise use cases.

Info-Tech Research Group defines a Value Score as an index of "each vendor's product offering and business strength relative to its price point. Vendors that score high offer more bang-for-the-buck (e.g., features, usability, stability) than the average vendor, while the inverse is true for those that score lower."

Info-Tech Research Group released the findings in its report entitled, "Select and Implement a Managed File Transfer Solution," which lays out numerous criteria for designating MFT products and evaluating products in that market niche.

In particular, the report makes the point that "FTP is no longer a viable option" for enterprises with high-volume data transfer needs because of such challenges as difficult installation processes, no file delivery guarantee, limited storage-management options, user-training problems, increased risk, limited visibility, and lack of encryption.

Info-Tech Research Group evaluated different MFT software solutions for such attributes as speed, volume (capacity), security/encryption, and compliance with industry standards and governmental mandates. GoAnywhere received the only 100 out of 100 possible points awarded for Server-to-Server and Ad Hoc Enterprise in Info-Tech Research Group's Managed File Transfer Vendor Landscape.

Info-Tech Research Group's Vendor Landscape reports recognize outstanding vendors in the technology marketplace. Assessing vendors by the strength of their offering and their strategy for the enterprise, Info-Tech Research Group's Vendor Landscapes pay tribute to the contribution of exceptional vendors in a particular category.

According to the report, "With enterprise-level controls and rigorous audit logs, GoAnywhere ensures strict security policies and compliance regulations are met, regardless of industry. The product is FIPS 140-2 certified and is compliant with PCI DSS, HIPAA, HITECH, SOX, and GLBA. Its ability to connect and interface with multiple technologies provides a versatile solution in disparate environments. GoAnywhere's reverse proxy restricts which ports are open on your internal network. This is useful for all high security and regulatory environments."

Further details on Info-Tech Research Group's Managed File Transfer Vendor Landscape are available at http://go.linomasoftware.com/infotech2015.


Managed File Transfer 101: What's in it for Me?

managed file transfer 101 - fileTransferGroupThe term MFT (Managed File Transfer) is not new but you may be hearing it more frequently.  Changes in data security and transmission regulations have brought this established technology to the forefront, but what exactly does it entail? Linoma Software recently hosted "Managed File Transfer 101", a webinar to present the essentials of MFT and what you should look for when researching an MFT solution for your organization.

Current State of File Transfer

In the presentation, Bob Luebbe, chief architect of Linoma Software, talked about the existing challenges of file transfer:

  • Old technology - such as Standard FTP - is still in use despite limitations and risks posed by data "sent in the clear".
  • Time consuming manual processes that might include the use of PC tools.  Scripts are also a legacy of old processes that continue to saddle IT departments.  Programmers create and maintain these scripts - often hundreds or thousands - to automate transfers.
  • File access is often too decentralized, making it difficult to control and manage.  Compliance has become more stringent in data management.
  • Lack of notifications critical to insure successful data movement, rather than waiting for a partner to notice missing or incomplete transfers.  Traditional logs can be helpful but are also hard to find and filter for adequate audit trails.  The big issue is meeting data privacy regulations (e.g., PCI-DSS, HIPAA, GLBA and SOX) without centralized logs.
  • Employees are still sending files unchecked.  Without a simple and secure alternative, employees find their own solutions for file portability to maintain productivity.

managed file transfer 101 - 58percent_send_to_wrong_personThis final point often involves employees storing sensitive files on their PCs and laptops, sending documents through email, and utilizing cloud storage providers - like Dropbox - without proper controls in place.  If a company doesn't have internal policies in place to address file sharing and transfers, the liability risk can be severe. In a 2013 study by Stroz Friedberg on Information Security in American Business, it was found that 3 out of 4 office workers upload work files to their personal email or cloud account.  Of this group, 37% said it was because they prefer using their personal computer while 14% said it's because taking their work laptop home was simply too much effort. The same survey highlighted the role of senior managers in an organization's data risk.  Often the worst offenders, 58% admitted to accidently sending sensitive information to the wrong person. Just over half also admitted to taking files with them after leaving a job. While MFT won't put a stop to this practice, a workflow built on the secure storage of sensitive business documents will add transparency to file access activity.

What is Managed File Transfer?

File Transfers, in their basic form, involve the sharing of files with others through FTP, email or a cloud solution.  In contrast, Managed File Transfer takes a centralized enterprise-level approach to automating and securing file transfers.  This produces a secured, scheduled and trackable file transfer. By creating transparency within your organization, files are tracked and logged as they enter and leave your network.  MFT is a smart solution for companies who understand the liability and risk involved in transmitting sensitive data.

  • Keep files safe and secure
  • Make sure files go where they are needed, when they are needed
  • Track files from start to finish for compliance purposes

To see what MFT looks like in a real world example, the team at Linoma would be happy to schedule a live demo of the GoAnywhere Suite.  You can also click here to view the entire webinar for free. Discover how simple and affordable it can be to utilize an MFT solution in your organization.


New Secure File Sharing App for iOS and Android

Secure file management is now possible in the Bring Your Own Device (BYOD) workplace with the introduction of Linoma Software's GoAnywhereTM File Transfer app for the iOS and Android operating systems.

file sharing appThis new app enables users of Apple and Android phones and tablets to easily and securely connect with their corporate network to transfer files. The intuitive menus in the app allow users to upload or download without special training or technical skills.

"File management is a critical function in any workplace and, without a secure BYOD solution, users will find a workaround to maintain productivity," said Bob Luebbe, chief architect for GoAnywhere. "Delivering mobility tools that make it easier for workers to connect with corporate servers reduces reliance on policy enforcement to control data security."

As an enterprise solution for secure mobile file sharing, GoAnywhere File Transfer allows data to remain on company servers so no information is uploaded to the cloud. Employee access and permissions are controlled by the administrator, including LDAP and AD authentication for Android and iOS devices.

Because the mobile app connects with GoAnywhere Services - a secure FTP server for enterprise - all file transfer events are logged to meet compliance with SOX, PCI DSS, HIPAA and state privacy laws.

"We're always listening to our customers and this new mobile app is a direct result of that feedback," Luebbe said. "Our customers' trading partners and vendors can also use this app to exchange files with our customers' systems. It's a win-win for everyone."

The GoAnywhere File Transfer app is available for download now on iTunes and the Google Play store. It is free to customers licensed for the GoAnywhere Services HTTP/s module.

GoAnywhere Services -- part of the GoAnywhere Managed File Transfer (MFT) software suite -- makes it easy for trading partners, remote employees and other external parties to initiate encrypted file exchanges through standard protocols including SFTP, FTPS and HTTPS.


About Linoma Software

Founded in 1994, Linoma Software provides innovative solutions for managed file transfer and data encryption. With a diverse install base of more than 3,000 customers around the world, Linoma's focus on research and development, as well as customer service and support, contributes to its leadership in the software industry.

About GoAnywhere™ Managed File Transfer Suite

GoAnywhere™ is a managed file transfer and secure FTP solution that will streamline and automate file transfers with trading partners, customers, employees and internal servers. Enterprise level controls and detailed audit logs are provided for meeting strict security policies and compliance requirements including PCI DSS, HIPAA, HITECH, SOX, GLBA and state privacy laws.

GoAnywhere can be installed on most platforms including Windows®, Linux®, IBM® i (iSeries®), UNIX®, AIX® , and Solaris®, and supports popular protocols including FTP, SFTP, HTTPS, Open PGP, AES, and AS2.  NIST® certified FIPS 140-2 validated encryption is included to meet Federal guidelines.  An optional Secure Mail module for ad-hoc file transfers is available. The GoAnywhere solution is comprised of three products:

  • GoAnywhere Director™ - Managed File Transfer (scheduler, workflow automation, file encryption, etc.)
  • GoAnywhere Services™ - Secure FTP Server and optional Web Server
  • GoAnywhere Gateway™ - DMZ Gateway with Reverse and Forward Proxy

  More information and a free trial of GoAnywhere Services can be found at http://www.GoAnywhere.com.


Computing Security Magazine Reviews GoAnywhere

As you probably know, GoAnywhere is not the only managed file transfer product on the market.  A handful of vendors offer their versions of a product to help streamline the file transfer process with features that are designed to keep that data secure.

Many of the people we talk to are researching several companies trying to decide which product will best serve their needs, and naturally, all of the vendors believe theirs is the best fit.

We've been developing resources over the last few years to help define what sets GoAnywhere apart, and as a result, we've built a bigger library of case studies, added a growing collection of customer success videos, and continued to marvel at the growing list of comments that our customers make about our products on LinkedIn.

We've also built an MFT Checklist that provides a list of features and considerations organizations should investigate when talking with competing vendors. The latest evidence we have to support the fact that GoAnywhere is a comprehensive, flexible, well-supported and easy-to-implement solution that can help any industry automate, simplify and encrypt their file transfers is a product review in Computing Security Magazine. GoAnywhere Product ReviewHighlights of the review include these:

"There are plenty of MFT (managed file transfer) solutions on the market, and Linoma's GoAnywhere is one of the most versatile and secure we've seen so far."
"The enhanced file transfer interface is very simple to use, and provides drag-and-drop facilities between the client and their assigned directory on the GoAnywhere host."
"We created a project to securely transfer a large folder, using FTPS from our domain controller to the GoAnywhere host system in minutes."

To read the entire review, you can download it here.    


Customer Success Story: United Security Life and Health

It's Friday, heading into a long overdue holiday weekend, so we thought we'd share a video we recently posted that highlights how Lorraine Callahan, a senior programmer analyst with United Security Life and Health, has implemented GoAnywhere to improve workflow and save time.

 

If you'd like to see other customer success stories, visit our website where you can find videos, testimonials, and case studies.


Managed File Transfer Streamlines HIPAA/HITECH Complexity

Managed File Transfer (MFT) systems are great for policy enforcement, access authentication, risk reduction, and more. But for HIPAA and HITECH requirements, MFT shines as a work-flow automation tool.

MFT as the B2B Enabler

It shines because Managed File Transfer systems are actually automation platforms that can help companies streamline the secure transfer of data between business partners. How? It removes many of the configuration steps traditionally required for complex Business-to-Business (B2B) processes, keeping it straightforward and manageable.

Transferring patient information is a difficult challenge which many healthcare institutions are facing. Data standards were supposed to simplify this communication between healthcare institutions and their partners. But ask any technical professional about the underlying variability of data formats, and you'll hear a tale of potential confusion and complexity.

Nightmares of Compliance

The HITECH regulations within HIPAA require the security and privacy of healthcare records, strongly suggesting the use of data encryption. These records may travel between various healthcare-related partners including hospitals, clinics, payment processors and insurers. Each partner may require their own unique data format, and each may prefer a different encryption technique or transport protocol.

Considering these differing requirements, adding each new trading partner has traditionally needed the attention of in-house programming or manual processes, which has become hugely inefficient. Furthermore, if the new trading partner is not implemented properly, this can also create the potential for errors that may lead to data exposures. Any exposures could move the healthcare institution out of HIPAA/HITECH compliance and may cost them severely.

Simplifying and Integrating Information Transfer

A Managed File Transfer (MFT) solution can significantly reduce the potential for errors and automate those processes. With a good MFT solution, any authorized personnel should be able to quickly build transfer configurations for each healthcare business partner. This should allow for quick selection of strong encryption methods (e.g. Open PGP, SFTP, FTPS, HTTPS) based on the partner's requirements, so that HITECH requirements are maintained. At the same time, a MFT solution creates a visible audit trail to ensure that compliance is sustained.

But, perhaps just as important, a good Managed File Transfer solution is constructed as a modular tool that can be easily integrated into existing software suites and workflow processes. In fact, a good MFT is like a plug-able transfer platform that brings the variability of all kinds of B2B communications under real management.

Now extend the MFT concept beyond the healthcare business sector, into manufacturing, finance, distribution, etc. Suddenly MFT isn't a niche' utility, but a productivity and automation tool that has myriad uses in multiple B2B environments.

A Day-to-day Technical Solution

Perhaps this is why the Gartner Group has identified Managed File Transfer as one of the key technologies that will propel businesses in the coming years. It's more than just a utility suite: It's a system that can be utilized over and over as an integral part of an organization's solutions to automate and secure B2B relationships. In other words, MFT isn't just for specialized compliance requirements, but a lynch-pin of efficient B2B communications technology that can bring real cost savings to every organization.

Healthcare Case Study Utilizing a MFT Solution: Bristol Hospital Takes No Risks with Sensitive Data