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GoAnywhere customers rewarded for sharing

We hear a lot from our customers about how much they love the GoAnywhere suite of managed file transfer products. From how much time and money they save by automating processes to becoming more efficient and able to attend other tasks, customer feedback is what inspires us to continue innovating and making our products even better.

From the GoAnywhere Mailbag:

"If I ever go to work for another company, I'm not going to accept unless they agree to purchase GoAnywhere Director."

"GoAnywhere works. We have had ZERO problems with it, which is not something you can say about very many products.

It's gratifying to know that our customers enjoy GoAnywhere as much as we do. The amount of new customers referred from current GoAnywhere customers is a testament to how much they believe in our managed file transfer software and how it's often a game changer for businesses. As our way of saying Thank You, Linoma Software has created a referral program to reward our great customers for sharing their recommendations and GoAnywhere experience with others.

"How do they [GoAnywhere] make any money with the low cost and incredible support they provide?"

"Definitely buy GoAnywhere. It will be the easiest implementation...the best value of software that you've ever had"

To participate, GoAnywhere customers can simply fill out an easy online form when they refer our products to others. They will be rewarded with $500 if the person or company they referred purchases GoAnywhere! It's that simple and there is no limit to the number of people or companies they can refer.

It's our way of saying Thank You to all the people and companies we love working with. If you are a GoAnywhere customer, be sure to enjoy the rewards of our referral program starting today! For additional information or to fill out our referral form, please visit our GoAnywhere Referral Program page. You can learn more about GoAnywhere and our customer experiences in their own words by visiting our Testimonials page or viewing our Customer Review Videos.


Why Bother Upgrading Beyond Standard FTP?

Right out of the box, most operating systems come with a built-in File Transfer Protocol (FTP) tool that makes it possible to transfer large files between people, computers and servers. It accomplishes the key goal, which is to deliver the file from one place to another. However, too many organizations' philosophy has been that as long as the files were getting where they needed to go, standard FTP was good enough. That was especially true when they were transferring files internally.

The truth is that FTP alone has never been good enough, because too much information (file data, user names, passwords, etc.) is vulnerable to hackers and it only takes fairly rudimentary hacking skills to steal it. Now with increased pressure to protect sensitive data coming from regulators and consumers, it's urgent that companies implement a more secure file transfer method.

Take a look at this short video to hear Bob Luebbe, Linoma Software's Chief Architect, talk about the dangers of standard FTP.

 

 

At the end of this video, Bob mentions the value of clustering and load balancing to promote high active-active availability. Since this video was produced, we've also added these features to both GoAnywhere Services and GoAnywhere Director.


New Android Mobile App:GoAnywhere File Transfer at the Tap of a Finger

It used to be that when we left work for the day, we really left work.  With today's mobile culture, however, employees are staying on top of projects and communicating with customers no matter where they are.

Linoma Software found a way to make that a little easier by developing its new GoAnywhere File Transfer mobile application for the Android platform.

Now, GoAnywhere Services customers can securely exchange files with internal servers or trading partners using their mobile phone or tablet.  Trading partners can also download the app and access the customer's web portal to exchange files securely and conveniently.

The GoAnywhere File Transfer mobile app works much like GoAnywhere Services' ad hoc web client, and can also send files through Services' Secure Mail feature.  It is free to download from the Google Play store.

Here are some screenshots of the Android app at work:

GoAnywhere App ad hoc web client

From this screen, an employee could send or retrieve files by accessing the GoAnywhere Services ad-hoc web client.

GoAnywhere App secure mail

GoAnywhere Services customers can also send files right from their phones or tablets using the Secure Mail feature.

GoAnywhere secure mail module

As with the standard GoAnywhere Services Secure Mail module, users can choose from a variety of security settings before they send the secure email.

For more information about the GoAnywhere File Transfer Android app, you may read the official announcement, or contact us via email or by calling 1-800-949-4696. If you're not familiar with GoAnywhere Services, our secure FTP server solution that's part of the GoAnywhere managed file transfer suite of products, we'd be happy to schedule a demo with one of our product specialists.


Hacking and File Transfers: What You Need to Know

In the battle to secure information, it helps to know a little bit about how it can be compromised. Using FTP is one way to expose critical vulnerabilities that can allow credentials to be hacked.  However, these holes in security can also be easily closed if you know how.

How Hackers Discover Vulnerabilities

Here's how hackers could access sensitive data sent via FTP.  With the use of a "sniffing" tool, an attacker could intercept and log any data traveling across the network. This log can then be analyzed to look at the content that was sent across specific TCP ports like FTP (port 21), as well as the user ID and passwords used to log in to the FTP servers that may have been sent as clear text.

managed file transfer, secure file transferStart with Networks, Routers, and Firewalls

To prevent this kind of hacking, the wired network can be secured by first making sure network ports are not available for public access, and then by separating network segments for sensitive servers and workstations.

However, many companies also have wireless networks where hackers just need reasonable proximity to the Wi-Fi signal, such as in an adjacent office or parking lot. Therefore, it is critical to secure wireless routers with WPA or WPA2 encryption options, rather than WEP encryption, which is no longer considered effective protection against hackers.

Once networks are secured, the next most effective tactic against hackers is to block all FTP traffic at the firewall. Then, for permitted file transfers, allow only secure encryption protocols such as SFTP, FTPS, HTTPS, PGP, or GPG for file exchanges in and out of the network. These security restrictions will deter most hackers.

Security Measures Can Be Challenging

Implementing these security measures is important, but it doesn't come without some challenges.  The IT staff will have to handle more complicated secure file transfer management processes, and users may be inconvenienced as files are transferred to people and organizations that need them.  As a result, users may look for a workaround for sending and receiving files to avoid being slowed down by the IT staff.  Popular alternatives users may try include email attachments or browser-based cloud services such as Dropbox that present a new vector of vulnerability as these options may not meet necessary security standards.

MFT Minimizes Hassle, Solves Security Vulnerabilities

There is a solution, however, that can provide not only the highest security for file transfers, but also create fewer hassles for both the IT department and the general employee.

Managed File Transfer (MFT) solutions increase data file security implementations and simplify the entire file management process by providing the tools for easily creating and managing all of the unique encryption keys for the company's various trading partners.  Access controls can be set up for authorizing each employee's file exchange requirements. MFT also provides a detailed log of all transactions so that any required audits may be easily fulfilled.

Some MFT vendors also provide intuitive and convenient email encryption solutions that can integrate with existing corporate email clients such as Outlook. This reduces the temptation for employees to use workaround tools that may bypass the security restrictions that have been put in place to prevent hacking of sensitive data.

Keeping data secure is an ongoing mandate that will only become more critical as industries move toward paperless environments.  Adopting a managed file transfer solution is one of the best ways to strengthen your file transfer processes and security as the pressure and liability risks continue to grow.

photo credit: kryptyk via photopin cc
 
 


Ad-Hoc File Transfers Present Challenges, Vulnerabilities

Regardless of industry or job title, most employees who sit at a computer screen all day have, at one time or another, needed to email a file that was too big to send.  For most people outside of IT, that posed a significant obstacle.

Take Betsy, for example. How could Betsy in Marketing send the CEO's requests for changes to the annual report back to the ad agency if the file was too large to attach to an email?   Fax it, maybe?  So old school!

secure mail, ad-hoc file transferBetsy is eager to do a good job and meet expectations, and hates depending on someone else to help her do something she perceives should be relatively easy to do -- like send a file as an email attachment.  Therefore, because her boyfriend told her something about FTP-something, she uses a search engine and finds a host of FTP tools she can download for free that promise to solve her problem quickly and easily.  Score!

Free FTP tools, browser apps, and cloud-based storage, oh my!

This scenario is replicated in thousands of companies every day.  Employees download FTP tools or use FTP features that "come with" their browser, and they rejoiced believing that their file transfer problems were solved.   Others created accounts on cloud-based file storage systems where they uploaded files and then sent an invitation to the recipient to download the file using a specific link.

Unfortunately, while a free FTP tool downloaded from the Internet might solve an immediate need, it often creates a host of other problems, and many of them go unnoticed because IT administrators are unaware that this is happening.

Here are just a few of the challenges for the IT staff:

  • Who has what tool installed on which machine?
  • Who provides support for these tools if there's a problem with a file transfer?
  • How are the file transfers secured to prevent data breach?
  • Who is monitoring what data is being transferred, by whom, to which recipients, and for what purpose?
  • How is the receipt of the documents confirmed?
  • How will compliance auditors view this approach to ad-hoc file transfers?

There's no easy solution -- or is there?

Company policies could dictate a variety of solutions.  They could block the download of any apps to individual desktops at work, and/or require people who need to do ad-hoc file transfers to register the tool and the relevant login data with the IT department for approval.  They could require that anyone who needed to send a large file make a formal request to the IT department and wait for someone there to send it via the company's official FTP software or managed file transfer solution. They could require all staff to sit through mandatory training to deter them from continuing this practice.

A more effective approach might be implementing a secure mail tool.  A trustworthy secure mail system will keep the files that need to be transferred stored securely within the organization's network, and will allow authorized users to email a unique link to a trading partner that they would use to access and download the files via an HTTPS secure channel.

Most of the cloud-based file storage systems provide a similar approach, allowing users to store their files and then invite others to view or download them using a link.

There are critical differences, though, between a secure mail system and the cloud-based apps.  Most importantly, secure mail gives control back to an organization's IT administrators so they can track file transfers and maintain audit logs, both of which are required by most compliance regulations such as HIPAA, PCI DSS, SOX and GLBA.  A secure mail system that is controlled by the IT staff can ensure that file transfer policies are followed, and can include additional security features such as requiring additional password protection, applying link expiration dates, and other features.

Bottom line

Most organizations want efficient workflows, employees who feel empowered to do what it takes to meet expectations, and assurances that the data they store and transfer is insulated from external threats.  A secure mail ad-hoc file transfer solution seems like a smart way to accomplish all of those goals.

GoAnywhere Services just released a new Secure Mail module, so check it out.


MFT Helps Strengthen Business Relationships

Our business environment today is really all about relationships.  Not just relationships with people but also our relationship with information: private, sensitive, timely, accurate, priceless data that is literally the lifeblood of the business that we obtain daily from our trusting customers and vendors and exchange with our trusted business partners. managed file transfer, secure file transfer

Of concern is how information is being exchanged. Too often, business owners/managers are stuck in the mindset of sending business information by email and if it is too big, perhaps by FTP.  Neither of these methods are, by any means, safe and secure. As businesses grow and its information relationships become more complex, how do we know who within the office is sending what data to which partners? And who is actually receiving it? As the demand for data exchange increases, so do the complexity and risk of managing all of these processes.

This increased complexity exponentially increases the chance of some information getting sent to the wrong place at the wrong time or accessed by the wrong people. If this happens, we are required by state laws to disclose this data breach to our customers, which undermines the trust and the relationships that we have so carefully worked to build with clients and partners.

As business processes continue to become more regulated and complex, it is critical that these data exchanges are improved. Controlling and automating data exchanges can be greatly simplified and secured by implementing a managed file transfer (MFT) system. The good news is that it isn't too difficult with the right tools.  MFT solutions are available to provide powerful, yet simple ways to address these challenges.

Those companies that can earn and maintain the trust of their customers and trading partners not only through their business interactions, but also by the way they respect and protect their data exchanges, will be the leaders in today's global business environment.


GoAnywhere Director Version 4.0 Released

There's no better way to kick off the new year than with a new release of Linoma Software's GoAnywhere™ Director, our popular managed file transfer software. managed file transfer, secure file transfer

GoAnywhere Director is the flagship component of the GoAnywhere managed file transfer suite, and it's used by thousands of enterprise customers who need to initiate secure file transfers as part of their daily workflow.

Whether exchanging data with trading partners, vendors, customers, or even other servers, GoAnywhere Director is the preferred solution for our clients in both the IBM Power Systems environment as well as Linux, Windows, Solaris and others because it simplifies, automates and secures file transfers efficiently, while still remaining affordable.

Director 4.0 has added a variety of features to improve the user experience, including enhanced job controls, custom add-ons, new options for holiday calendars for scheduling, and more than 30 additional advanced functions.

For more details, check out our latest announcement, or dig deeper by reviewing the software release notes.

If you've been considering a different solution for handling your secure file transfers, we invite you to begin 2012 by investigating GoAnywhere.  Learn more about our managed file transfer solution, or simply request a free trial.


Reverse Proxy Gateway Video Now Live

Rounding out our series of GoAnywhere product videos, we've recently added an overview of GoAnywhere Gateway.  It explains how incorporating a reverse proxy and a forward proxy into your managed file transfer processes adds an extra layer of protection for your private network.reverse proxy DMZ gateway

When GoAnywhere Gateway is implemented, trading partners can exchange files with your organization without gaining access to your private network because no inbound ports will need to be opened to complete the exchange.  This feature is especially important to auditors evaluating compliance with regulations such as PCI DSS, HIPAA, and SOX.

Our Gateway video premier coincides with the release of our latest white paper entitled DMZ Gateways: Secret Weapons for Data Security.  Please let us know if you'd like to learn more about how our reverse proxy DMZ gateway can improve your secure file transfer system.


Reverse Proxy DMZ Gateways May Be The Missing Link in Your MFT Strategy

By now, most companies have gotten the message that their data - as well as the sensitive data belonging to customers and partners - needs reliable protection from unauthorized access. The ever growing regulatory environment is making it more and more painful for any company who does not take their data security seriously. Reverse Proxy Gateway, Managed File Transfer

The difference between the desire to keep data secure and actually getting it done, however, has proven to be challenging, especially considering the extraordinary amount of data that is being shared among companies and their customers, health care providers, financial institutions and more as part of daily business activities.

A common approach for sharing information with partners is to deploy a FTP or SFTP server in the "public" area of the company's network called the DMZ (demilitarized zone) where authorized users can drop off or retrieve files.  Those files will often remain in the DMZ until an internal program or user copies them into the private network for processing.

Industry regulators and compliance auditors are becoming increasingly alarmed at this practice of staging files in the DMZ, because even if those files are encrypted, they are more susceptible to theft by savvy hackers.  Worse yet, if the company decides to move those file servers into the private network, they may unintentionally be allowing unwanted access through open inbound ports.

A solution that's gaining in popularity is the reverse proxy DMZ gateway, which is used as a secure bridge between your trading partners and your file servers.  A DMZ gateway allows you to move file servers and other public services out of the DMZ and into the private network without having to open inbound ports.  Because it serves both as a reverse proxy for handling inbound traffic and a forward proxy for any outbound file transfer requests originating from inside your network,  DMZ gateways keep the auditors happy and your data safe in the private network.

For more information about how a DMZ gateway works and what advantages it brings to your network security, please download our new white paper DMZ Gateways: Secret Weapons for Data Security.  Then, let us know what you think!


Managed File Transfer Solution Now on Video

We're always looking for new ways to illustrate the power and versatility of our GoAnywhere suite of secure file transfer and encryption solutions.  Very simply, GoAnywhere helps you streamline, encrypt and automate your file transfer processes to save time and money while meeting ever-growing compliance requirements.

Still, we find it's sometimes challenging to quickly explain the power and convenience of our managed file transfer software, so we're excited to introduce some brand new videos to showcase the flexibility and control GoAnywhere clients have.

GoAnywhere secure file transfer software solution

GoAnywhere's suite of secure file transfer solutions helps you manage all of your organization's inbound and outbound file transfers -- both internally as well as with external trading partners.

With support for virtually any platform and protocol, including FTP, FTPS, SFTP, HTTP/S, AS2, SMTP and ZIP, GoAnywhere puts local control of the entire process into one intuitive dashboard.  GoAnywhere eliminates the need for custom scripts, generates detailed audit logs, and provides a rich catalog of features for comprehensive management, all without additional hardware or specialized skills.

If you'd like to test drive a free trial, let us know.  We'd also love to hear what you think of our videos!