Search found 11 matches

Search found 11 matches Page 1 of 2
by Support_Nolan
Mon Jul 22, 2019 11:23 am
Forum: Knowledge Center
Topic: How to Add Images to GoAnywhere Email Templates
Replies: 0
Views: 901

Question: How do I add images to the GoAnywhere Email templates? Answer: First, a little background information. GoAnywhere sends emails for various administrator and Web User functions. The notifications are based on email templates that are defined in XML files and stored in a repository located ...
by Support_Nolan
Fri Jun 14, 2019 10:09 am
Forum: Knowledge Center
Topic: Move Task Fails in a Project
Replies: 0
Views: 651

Question: I am receiving this error when trying to use the move task in a project: [9002 - Move] Could not move '/exampleSourceLocation' to '/exampleDestinationLocation'. What causes this error? Answer: Some users encounter problems using a Move Task. If you have an issue with the Move task, the co...
by Support_Nolan
Fri May 31, 2019 5:16 pm
Forum: Knowledge Center
Topic: Slow Loading Audit Logs
Replies: 0
Views: 751

Question: My audit logs are taking a substantial time to load, why could this be? Answer: If you are on a version previous to 5.7.0 , we significantly enhanced the performance on the audit log pages by using database specific pagination SQL to handle large tables. This enhancement was applied to th...
by Support_Nolan
Tue May 21, 2019 11:42 am
Forum: Community Forum
Topic: Running Powershell scripts with GoAnywhere
Replies: 1
Views: 736

In GoAnywhere, you can use the Execute Native Command/ Execute IBM I Command or Program task to run a Powershell Script. This means you would have to have the powershell script on your GA machine. Since your GA is on IBM, you would not be able to run the powershell script unless you could also run i...
by Support_Nolan
Mon May 06, 2019 11:45 am
Forum: Community Forum
Topic: Threads Failing To Stop
Replies: 1
Views: 605

To answer your question, these alerts are Tomcat’s way of saying GoAnywhere MFT is creating threads through the tomcat service. Since these threads are managed by GA and not Tomcat, Tomcat warns us that it could be a memory leak even though it is not. These threads are gracefully managed by GA and t...
by Support_Nolan
Wed May 01, 2019 3:07 pm
Forum: Knowledge Center
Topic: Manipulating Date/Time in a Project
Replies: 0
Views: 676

Question: How do I manipulate date/time in my project? Answer: Retrieving the current time GoAnywhere provides two date and time methods for performing various operations on strings and data. They are Functions and the Timestamp task. Both methods allow you to: Append the current date to file name ...
by Support_Nolan
Mon Apr 22, 2019 12:11 pm
Forum: Community Forum
Topic: Database disconnecting
Replies: 1
Views: 355

If it is failing at random intervals, there is not much we can do connection wise, but we can set up some retry logic. I will attach an example XML file that has retry logic in the project. If you set up your SQL task to retry a few times after a connection failure, it should fix your issue. Retry E...
by Support_Nolan
Mon Apr 22, 2019 11:59 am
Forum: Community Forum
Topic: How to monitor the GoAnywhere SFTP Service?
Replies: 1
Views: 523

There is a way to monitor the SFTP service using Advanced Workflows. You can set this up by creating Scheduler that connects to back your SFTP service and does a list directory. The process to do this would be to: 1. Create a SFTP Resource that is your MFT server 2. Create a Project that does a list...
by Support_Nolan
Fri Feb 08, 2019 4:35 pm
Forum: Knowledge Center
Topic: Error: Inviting users is not allowed
Replies: 0
Views: 908

Question : I get the error message "Inviting Users is not allowed" when I share a folder with some users, why is this? invitinguserserror.png Answer : This could be caused by a few factors, numbered below: selfregistration.png 1. You do not have Self-Registration Enabled. Check your settings by goi...
by Support_Nolan
Mon Dec 17, 2018 1:53 pm
Forum: Knowledge Center
Topic: AWS S3 Bucket Connection Fails -- Error Code: 403 Forbidden
Replies: 0
Views: 1391

Question: My resource test to an Amazon AWS S3 bucket gives the following error code: "403 Forbidden". Is this a problem with GoAnywhere? Answer: The solution to the problem usually comes in one of two forms: 1. Check to see if you are on a release prior to version 5.3.3. (Help > About) In version ...
Search found 11 matches Page 1 of 2