Search found 10 matches

Search found 10 matches Page 1 of 1
by Support_Jake
Fri Jun 26, 2020 8:26 am
Forum: Knowledge Center
Topic: I am unable to download EDI x12 or EDIFACT transaction sets
Replies: 0
Views: 1310

Question: I am currently unable to download new transaction sets from the Marketplace as all of the download options are grayed out for me. How can I download new transaction sets? This is what I see right now: https://imgur.com/bgxWMrC.png Answer: Currently it is a requirement to be on MFT version...
by Support_Jake
Wed Jan 08, 2020 2:51 pm
Forum: Community Forum
Topic: Checking File Date
Replies: 1
Views: 1850

Your syntax is off just a little bit, and also I think you may be missing a timestamp task in your project. I have attached my XML for your example but most importantly below is the string I ended up using (Please replace with your full file name as mine is just for testing). IF Condition: ${FileInf...
by Support_Jake
Thu Jan 02, 2020 6:53 pm
Forum: Knowledge Center
Topic: Benefits of Externalizing your Database
Replies: 0
Views: 6553

Out of the box, GoAnywhere MFT is shipped with an Apache Derby database to make setting up your trial simple and cost-effective. The embedded Apache Derby database is a nice sandbox or development type database but for production environments HelpSystems recommends externalizing the GoAnywhere MFT d...
by Support_Jake
Fri Dec 20, 2019 1:11 pm
Forum: Knowledge Center
Topic: MFT and Daylight Saving Time DST
Replies: 0
Views: 6276

Question: What should I do if my scheduled jobs are 1 hour off after the change to/from Daylight Saving Time? Answer: Restart the GoAnywhere MFT service to recognize the correct java time. Question: What happens to jobs scheduled to run during the lost Spring Daylight Saving Time hour? Answer: In t...
by Support_Jake
Fri Nov 01, 2019 2:37 pm
Forum: Knowledge Center
Topic: How do I set the Java Time Zone for MFT?
Replies: 0
Views: 6487

Question: How do I set the Java Time Zone for MFT? I do not have access to changing the OS to a different timezone. Answer: The GoAnywhere MFT JVM should be pulling the time from the server, if possible, please have your server admin double check the time zone of the server where GoAnywhere MFT is ...
by Support_Jake
Thu Jun 13, 2019 4:28 pm
Forum: Knowledge Center
Topic: Why is Internet Explorer displaying my password in plain text?
Replies: 2
Views: 3085

Since the above changes did not work for your environment you will need to have the System Administrators disable "Internet Explorer Enhanced Security". This should resolve the issue and your password will not be displayed on screen. This article from Microsoft may be outdated but it explains what e...
by Support_Jake
Mon Aug 27, 2018 2:42 pm
Forum: Community Forum
Topic: Recreate a user
Replies: 1
Views: 1761

Yusuf, If you are authenticating Admin or Web Client users via LDAP and they are not appearing correctly, you should attempt to resync your LDAP login method. Once you have resynced, your users will update with the latest information from the LDAP server. How to resync LDAP: Navigate to Users > Logi...
by Support_Jake
Mon Aug 27, 2018 10:09 am
Forum: Community Forum
Topic: Changing IP addresses on my gateway servers
Replies: 1
Views: 1960

Ricky, To change the Gateway IP address you will need to edit the gateway.xml file located in the [Install Dir]/GoAnywhere Gateway/config folder. You can view and edit the file in your preferred text editor. Inside the gateway.xml file you will see the IP addresses that pertain to the physical serve...
by Support_Jake
Tue Aug 21, 2018 9:28 am
Forum: Knowledge Center
Topic: How do I allocate more memory for GoAnywhere?
Replies: 0
Views: 6906

Memory Allocation Considerations Note for 32-bit Java: If you are running GoAnywhere with 32-bit Java, DO NOT increase the JVM heap beyond 2.5 GB (2560m). As with any memory allocation, one should make sure there is enough system memory to accommodate the JVM heap allocation for GoAnywhere. This no...
by Support_Jake
Thu Aug 09, 2018 2:19 pm
Forum: Knowledge Center
Topic: Why is Internet Explorer displaying my password in plain text?
Replies: 2
Views: 3085

Question: Why is Internet Explorer displaying my password in plain text? MFT forum 1 pic.png Answer: The GoAnywhere Administrator and Web Client interface's require a modern internet browser that supports HTML 5. The most popular browsers that we support are Internet Explorer and Microsoft Edge, Go...
Search found 10 matches Page 1 of 1