Attempt to use enhanced interface takes me to Oracle's site

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4 posts Page 1 of 1

mattolsen

Posts: 10
Joined: Tue May 06, 2014 7:03 pm

Post by mattolsen » Thu Jul 24, 2014 12:44 pm
We have some machines that when we attempt to connect to our GoAnywhere HTTPS service using the enhanced interface (applet) we get redirected to Oracle's web site. We assumed it was because we need Java installed but installing the JRE didn't appear to help.

What is needed on a machine for the applet to run properly?

Support_Rick

Support Specialist
Posts: 592
Joined: Tue Jul 17, 2012 2:12 pm
Location: Phoenix, AZ

Post by Support_Rick » Thu Jul 24, 2014 2:06 pm
Matt,

When GoAnywhere redirects you to the Oracle website on startup, it's indicating that the current Java Level needs to be upgraded (or installed) to one that is compatible with running the product (Normally version 6 or higher).

Just follow the Oracle Prompts and update the machine and you should not be redirected again.
Rick Elliott
Lead Solutions Consultant
(402) 944.4242
(800) 949-4696

mattolsen

Posts: 10
Joined: Tue May 06, 2014 7:03 pm

Post by mattolsen » Thu Jul 24, 2014 3:08 pm
I have Java Standard Edition Version 8 Update 11 installed on the machine (and I've rebooted since installing it) and I am still getting redirected to Oracles site when I attempt to use the enhanced interface.

Is there a different version of Java I should be using?

Support_Rick

Support Specialist
Posts: 592
Joined: Tue Jul 17, 2012 2:12 pm
Location: Phoenix, AZ

Post by Support_Rick » Thu Jul 24, 2014 4:18 pm
Matt,

You also need the plug-in associated to the updated Java for your Browser. Once you have that set, you should be good to go.
Rick Elliott
Lead Solutions Consultant
(402) 944.4242
(800) 949-4696
4 posts Page 1 of 1