If you have a new question you’d like our support staff to post a response to, please visit our customer community, Data Security Insiders, to pose the question in our Discussion Boards. We have a thread “Ask Our Tech Experts” that our support team monitors on a regular basis, or you can start a new discussion where other GoAnywhere users and support staff can weigh in. Log in or create your new account at https://insiders.helpsystems.com/sign_in
If you need an immediate response, please create a support ticket or contact our support team by email at [email protected]
- Posts: 3
- Joined: Mon Jan 14, 2019 3:58 pm
I'm trying to promote projects from version 5.0.1 to 6.0.2 and I am getting this message : The selected Domain does not support the use of file based keys. I'm also tried to export the project from 5.0.1 and import it on 6.0.2, I am getting also the same message.
- Posts: 47
- Joined: Wed Jun 21, 2017 8:12 am
It looks as though you need to enable file based keys within your Domain. You can do this by going Users->Domains->Default->Allow File Based Keys. In version 5.6.1 of GoAnywhere MFT we added the ability for certs, keys, etc. to be stored within the database rather than in a file. This allows for greater security when storing your sensitive data.
Key Management System
The integrated Key Management Systems allows administrators to create Key Vaults in GoAnywhere that are used to create and store certificates, SSH keys, and PGP keys. By default, GoAnywhere includes two Key Vaults, the System and Default vaults:
System - The Key Vault for storing the trusted CA certificates, as well as the private keys/certificates used in the HTTPS, FTPS, SFTP, AS2 and GoFast services.
Default - A Key Vault used to retrieve keys or certificates for Web User authentication, Resources, and Projects. Additional Key Vaults can be created to organize keys into specific groups, such as Key Vaults that are used by specific Domains.
Key Vaults are stored in the GoAnywhere database and can only be managed by Admin Users with the correct security role, as follows:
System Key Vault Keys - Admin Users must have both the Product Administrator and Key Manager roles to manage keys within this vault. The System Key Vault cannot be deleted.
Domain Key Vaults - Admin Users must have the Security Officer role to create, edit, and remove Key Vaults.
Domain Key Vault Keys - Admin Users must have the Key Manager role and be associated to the Domain where this Key Vault belongs in order to manage keys.
From the main menu bar, select Encryption, and then click the Key Management System link.
Senior Support Analyst
e. [email protected]
w. GoAnywhere.com | HelpSystems.com
Return to “Community Forum”