Could not establish trust chain

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Support_Andy

Posts: 7
Joined: Thu Feb 16, 2017 11:03 am

Post by Support_Andy » Tue Aug 27, 2019 1:50 pm
Error: "Could not establish trust chain. Please make sure you have the CA root certificate and any intermediate certificates loaded in the key store and try again."

This error occurs when trying to import a CA Reply to a key pair in GoAnywhere. This is indicating the Root and Intermediate certificates from the Certificate Authority are not in the KeyStore to create a trust chain bundle with the CA Reply.

Import the CA providers bundle certificates into the same keystore. Once the Root and Intermediate certificates are in the keystore then the import CA reply will be able to bundle with your key pair.

Digicert sends a PKCS7 file that can be imported as CA reply
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