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Database disconnecting

Posted: Fri Mar 01, 2019 8:40 am
by richardsower
Hi,

We use GoGnywhere to connect to a database on our as400, then check the database and if a row in a table is found it sends a secure email.
This will work fine connecting to the same database, using the same credentials and the same URL for between 50-70 times before it errors with the following.

ERROR [9007 - Indicate email sent (SQL)] Failed to connect to the specified database URL
"jdbc:as400://ISERIESSERVER etc etc"
Please make sure that the JDBC URL is well formed and the login information is correct.

like i say it works 50+ times before failing. Would anyone have seen this before or know why? it normally takes place with in 4 or 5 minutes of the job starting.

Re: Database disconnecting

Posted: Mon Apr 22, 2019 12:11 pm
by Support_Nolan
If it is failing at random intervals, there is not much we can do connection wise, but we can set up some retry logic. I will attach an example XML file that has retry logic in the project. If you set up your SQL task to retry a few times after a connection failure, it should fix your issue.
Retry Error Handling.txt
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