decryption problem

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decryption problem

ryanbrown87: Posts: 1; Joined: Sun Oct 23, 2016 2:29 am

by ryanbrown87 » Tue Oct 25, 2016 10:59 pm

I go through the decryption process and the window saying it was successful comes up and that the file -&11 containing the decrypted message was created, however I cannot open this file due to an unspecified error.

what is going wrong?

thanks

Re: decryption problem

Support_Rick Support Specialist

Posts: 592

Joined: Tue Jul 17, 2012 2:12 pm

Location: Phoenix, AZ

by Support_Rick » Wed Oct 26, 2016 7:43 am

Going to need more information here ...

Can you post your Project XML and Project JobLog as attachments here?

Rick Elliott
Lead Solutions Consultant
(402) 944.4242
(800) 949-4696

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