If you have a new question you’d like our support staff to post a response to, please visit our customer community, GoAnywhere Insiders, to pose the question in our Discussion Boards. We have a thread “Ask Our Tech Experts” that our support team monitors on a regular basis, or you can start a new discussion where other GoAnywhere users and support staff can weigh in. Log in or create your new account at
https://insiders.goanywhere.com.
If you need an immediate response, please create a support ticket or contact our support team by email at
[email protected].
-
agarcia
- Posts: 3
- Joined: Mon Mar 18, 2013 10:42 am
When I try to download an attachment to e-mail containing a special character in the name, such as "ç" through a Mail Boxes a POP-3 server resource, I have an error.
How I can avoid the error and get the file?
-
Support_Rick
Support Specialist
- Posts: 592
- Joined: Tue Jul 17, 2012 2:12 pm
- Location: Phoenix, AZ
-
Please provide us with a copy of your Project XML and a copy of the Job Log set for Debug. This will give us a better understanding of what is going on.
Please include your Product Version.
Rick Elliott
Lead Solutions Consultant
(402) 944.4242
(800) 949-4696
