Failed to open local file

If you have a new question you’d like our support staff to post a response to, please visit our customer community, GoAnywhere Insiders, to pose the question in our Discussion Boards. We have a thread “Ask Our Tech Experts” that our support team monitors on a regular basis, or you can start a new discussion where other GoAnywhere users and support staff can weigh in. Log in or create your new account at https://insiders.goanywhere.com.

If you need an immediate response, please create a support ticket or contact our support team by email at [email protected].
2 posts Page 1 of 1

mtessier

Posts: 1
Joined: Mon Sep 17, 2018 8:35 am

Post by mtessier » Tue Feb 19, 2019 11:16 am
We've started seeing this "Failed to open local file" with one particular project lately. It's also a hit-and-miss error. The step that is failing is after the FTP connection is closed, move the downloaded files to an archive folder. Looking at the sub-error logs, I also see "status=4" next to this error.

Any ideas?

Thanks,
Mike

Support_Philip

User avatar
Site Admin
Posts: 47
Joined: Wed Jun 21, 2017 8:12 am

Post by Support_Philip » Tue Feb 19, 2019 11:52 am
Please review the link below on the status=4 issue:

sftp-file-transfer-task-returns-status-code-1347
Philip Horn
Senior Support Analyst
e. [email protected]
p. 1-800-949-4696
w. GoAnywhere.com | HelpSystems.com
2 posts Page 1 of 1