If GoAnywhere fails to start up on a Windows server after the Java has been changed or upgraded, follow these steps to confirm and resolve.
Check the Jakarta log (or commons-deamon*) in the [install folder\GoAnywhere\Tomcat\logs folder. If it shows errors like shown below, proceed with step 2.
[174 javajni.c] [error] The specified module could not be found.
[947 prunsrv.c] [error] Failed creating java C:\Program Files\Java\jre1.6.0\bin\client\jvm.dll
[1202 prunsrv.c] [error] ServiceStart returned 1
Copy the msvcr*.dll file(s) from the active Java's '\bin' folder to your Windows\system32\ folder.
For example, copy C:\Program Files\Java\[java_version in use]\bin\msvcr100.dll or msvcr120.dll