I am unable to download EDI x12 or EDIFACT transaction sets

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Support_Jake

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Joined: Tue Jul 17, 2018 9:14 am

Post by Support_Jake » Fri Jun 26, 2020 8:26 am
Question:

I am currently unable to download new transaction sets from the Marketplace as all of the download options are grayed out for me. How can I download new transaction sets?

This is what I see right now:
Image

Answer:

Currently it is a requirement to be on MFT version 6.5.1 to download new transaction sets. This version may change in the future but right now you will need to upgrade to version 6.5.1 to resolve this issue.

This is what you should see after upgrading:
Image
Jacob Przybysz
Support Analyst
e. goanywhere.support@helpsystems.com
p. 1.800.949.4696
w. HelpSystems.com
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