Issue while archiving files

If you have a new question you’d like our support staff to post a response to, please visit our customer community, GoAnywhere Insiders, to pose the question in our Discussion Boards. We have a thread “Ask Our Tech Experts” that our support team monitors on a regular basis, or you can start a new discussion where other GoAnywhere users and support staff can weigh in. Log in or create your new account at https://insiders.goanywhere.com.

If you need an immediate response, please create a support ticket or contact our support team by email at [email protected].
2 posts Page 1 of 1

jeffersonbienaime

Posts: 3
Joined: Mon Jan 14, 2019 3:58 pm

Post by jeffersonbienaime » Wed Mar 20, 2019 8:28 am
Hi Team,

I had this issue when I was archiving a file by using the Copy Function. The Files are on the same server. Can I have more information about this issue and how to solve it?


The modification date of the file 'smb://XXXXXXXXXXX/SixtyFour/Interface/MINE OUT/Final MINE OUT GPT/Archive/2019-03-18/2019031820580954.fin/' could not be set to '2019-03-18 21:02:37.845'.

support_daniel

Posts: 2
Joined: Wed May 01, 2019 10:56 am

Post by support_daniel » Tue May 07, 2019 3:49 pm
Jefferson,

Date preservation is not supported on all servers, it may cause issues when trying to set it if it is not supported. I would recommend changing the Preserve Dates setting on the Copy task to false.
2 posts Page 1 of 1