LDAP User search failed in Test connection method

[kapilnimje]

We have installed the evaluation copy of GoAnyWhere product on one of our VM. We are integrating GoAnyWhere with our corporate LDAP using Login Method. We have added the all the required configurations for LADP setup in Login Method of Admin console. This is the same configuration we are using in our old application to do search/create/update/delete operations on user in the LDAP.

The problem we are facing is now that, whenever we search the user using Test Connection of configured LDAP, we got an error that "No LDAP user found with username: <USER_NAME>". Please find the attached screen wherein you can see the connection is successful, but failed to search the user.

Could you please help me whats wrong in the connection settings. Also, we are using the correct Base DN for searching the user.

Thanks
Kapil

[Support_Rick]

kapilnimje,

Please provide a snapshot of your LDAP configuration.

Two things you can check.
1. Make sure that the user entered in the LDAP configuration has full permissions to retrieve the information.
2. Check to make sure that the user in #1 above has the domain associated for authentication.

What version of GAMFT are you using?