License Issue-Base Task

View some of the Frequently Asked Questions to our support staff. Included are some tips and tricks making this forum ideal for users getting started with GoAnywhere MFT. Note: Users can reply to existing topics but only our support staff can add new topics to this forum.
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Support_Philip

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Joined: Wed Jun 21, 2017 8:12 am

Post by Support_Philip » Thu Sep 21, 2017 2:12 pm
Question:

We are unable to run projects due to the following error:

[2003 - Runtime] The current license does not allow you to access the feature 'Base Tasks'. Please contact Linoma Software to request a license for this feature.

Answer:


This is a known issue in version 5.0.1 of GoAnywhere MFT. We recommend that you upgrade to the latest version as a permanent solution. If a temporary fix is required you can deactivate and then activate your license to remove the error. Below is the link for the customer portal:

https://my.linoma.com/webclient/Login.xhtml
Philip Horn
Support Analyst
e. philip.horn@helpsystems.com
p. 1-800-949-4696
w. GoAnywhere.com | HelpSystems.com
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