View some of the Frequently Asked Questions to our support staff. Included are some tips and tricks making this forum ideal for users getting started with GoAnywhere Director. Note: Users can reply to existing topics but only our support staff can add new topics to this forum.
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Support_Julie
Support Specialist
- Posts: 91
- Joined: Thu Mar 05, 2009 3:49 pm
- Location: Ashland, NE USA
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Question:
I created a resource and when I test the resource I get a successful response. I can also use that resource in my project and browse to find the folder and file I want. But, when I run the project I get an error that says "authentication failed". Why does it not authenticate when I'm running the project?
Answer:
The error is likely a result of the resource password containing a dollar sign ($) character. The dollar sign is interpreted by the GoAnywhere compiler as a special character. It is recommended to encrypt the password by clicking on the encrypt button next to the password field and setting the attribute "Is Password Encrypted" to 'true'.
