SAML Assertion has expired

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Support_Philip

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Joined: Wed Jun 21, 2017 8:12 am

Post by Support_Philip » Thu Nov 01, 2018 1:10 pm
Question:

How do i resolve the error "SAML Assertion has expired" in the goanywhere log file?

Answer:

This error indicates that either the assertion has truly expired or the server time offset value needs to be adjusted. If the Identity Provider and GoAnywhere system time are not in sync, you can specify a time offset which will be applied to the assertion's time window (in seconds). This is sometimes necessary when the Identity Provider is not within the same network as GoAnywhere and you cannot control the servers time.
Philip Horn
Support Analyst
e. philip.horn@helpsystems.com
p. 1-800-949-4696
w. GoAnywhere.com | HelpSystems.com
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