Scheduler Login As password issues

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2 posts Page 1 of 1

abarry81

Posts: 7
Joined: Mon Feb 16, 2015 9:41 pm

Post by abarry81 » Wed May 04, 2016 12:46 pm
We are creating schedules using an account with a very complex password, and when we create the schedule and try to save it, we get an error saying: "You must enter text with 20 or fewer characters."

This is only happening on IE, but when we use Chrome we do not have any issues using the account password. The problem is that we have admins that use only IE. We are using IE11 at our company. I searched the forums and did not find anything on this.

Thanks,
Adam

Support_Rick

Support Specialist
Posts: 592
Joined: Tue Jul 17, 2012 2:12 pm
Location: Phoenix, AZ

Post by Support_Rick » Fri May 06, 2016 12:56 pm
Per the definition of Admin Password:

Password
Passwords are case sensitive and can contain numbers and characters up to 20 characters.

I would assume the situation you are addressing is just comparing against the 1st 20 bytes of the password, where a value check on the other is stopping you at 20 bytes.
Rick Elliott
Lead Solutions Consultant
(402) 944.4242
(800) 949-4696
2 posts Page 1 of 1