Session Timeout

If you have a new question you’d like our support staff to post a response to, please visit our customer community, GoAnywhere Insiders, to pose the question in our Discussion Boards. We have a thread “Ask Our Tech Experts” that our support team monitors on a regular basis, or you can start a new discussion where other GoAnywhere users and support staff can weigh in. Log in or create your new account at https://insiders.goanywhere.com.

If you need an immediate response, please create a support ticket or contact our support team by email at [email protected].
3 posts Page 1 of 1

RRC-EA

Posts: 2
Joined: Tue Aug 13, 2019 9:47 am

Post by RRC-EA » Thu Dec 19, 2019 9:16 am
How do you control the Login Session Timeout for the Admin portal and the Web-User Portal? Both web interfaces timeout in what looks to be under 5 mins of inactivity.

When you are programming or working on multiple tasks in a development environment, this is insufficient time.

bgoodwin

Posts: 7
Joined: Wed Dec 30, 2015 10:05 am

Post by bgoodwin » Tue Dec 31, 2019 12:03 pm
From the GoAnywhere Menu Bar, go to Services...Service Manager. Select the HTTPS service to edit (using the cog wheel). Under Preferences...General, set your desired session timeout in seconds. We have ours set to 1800 seconds.

RRC-EA

Posts: 2
Joined: Tue Aug 13, 2019 9:47 am

Post by RRC-EA » Tue Aug 18, 2020 2:45 pm
Thanks
3 posts Page 1 of 1