SFTP "channel is not opened."

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kgough

Posts: 7
Joined: Tue Oct 07, 2014 8:35 am

Post by kgough » Wed Mar 09, 2016 8:22 am
I am using Director 4.7.0
I have been getting intermittent errors on connecting to SFTP server:
I am able to recover on the next run, but it is annoying. Is there any fix for it?

3/8/16 9:20:16 AM ERROR [8098 - List Files at source] channel is not opened.
com.linoma.dpa.runtime.JobFailedException: [8098 - List Files at source] channel is not opened.
at com.linoma.dpa.runtime.Job.run(Unknown Source)
at com.linoma.dpa.util.ThreadPoolExecutor$Worker.runTask(Unknown Source)
at com.linoma.dpa.util.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: com.linoma.dpa.ExecutionException: [8098 - List Files at source] channel is not opened.
at com.linoma.dpa.ProjectUtilities.getExecutionException(Unknown Source)
at com.linoma.dpa.tasks.ftp.AbstractFTPTask.createFTPConnection(Unknown Source)
at com.linoma.dpa.tasks.ftp.AbstractFTPTask.execute(Unknown Source)
at com.linoma.dpa.Module.execute(Unknown Source)
at com.linoma.dpa.Project.execute(Unknown Source)
at com.linoma.dpa.runtime.Job.executeProject(Unknown Source)
... 4 more
Caused by: com.linoma.dpa.tasks.ftp.FTPInterfaceException: channel is not opened.
at com.linoma.dpa.tasks.ftp.SFTPImpl.connect(Unknown Source)
at com.linoma.dpa.tasks.ftp.SFTPImpl.connectAndLogin(Unknown Source)
... 9 more
Caused by: com.jcraft.jsch.JSchException: channel is not opened.
at com.jcraft.jsch.Channel.sendChannelOpen(Unknown Source)
at com.jcraft.jsch.Channel.connect(Unknown Source)
at com.jcraft.jsch.Channel.connect(Unknown Source)
at com.linoma.dpa.tasks.ftp.SFTPImpl.establishSFTPConnection(Unknown Source)
... 11 more


Thank you,
Ken

Support_Rick

Support Specialist
Posts: 592
Joined: Tue Jul 17, 2012 2:12 pm
Location: Phoenix, AZ

Post by Support_Rick » Fri May 06, 2016 12:15 pm
You can look at modifying your retries and retry intervals. Also, look at your time out value. You could possibly increase that value as well.
Rick Elliott
Lead Solutions Consultant
(402) 944.4242
(800) 949-4696
2 posts Page 1 of 1