User password reset

If you have a new question you’d like our support staff to post a response to, please visit our customer community, GoAnywhere Insiders, to pose the question in our Discussion Boards. We have a thread “Ask Our Tech Experts” that our support team monitors on a regular basis, or you can start a new discussion where other GoAnywhere users and support staff can weigh in. Log in or create your new account at https://insiders.goanywhere.com.

If you need an immediate response, please create a support ticket or contact our support team by email at [email protected].
2 posts Page 1 of 1

robberendt

Posts: 13
Joined: Mon Jan 07, 2013 9:55 am

Post by robberendt » Wed May 18, 2016 3:45 pm
Is there a way to set up user password reset? Sort of like a "forgot password" option and have it emailed to yourself? For "web users".

Support_Rick

Support Specialist
Posts: 592
Joined: Tue Jul 17, 2012 2:12 pm
Location: Phoenix, AZ

Post by Support_Rick » Wed Jun 01, 2016 2:40 pm
Rob,

Under the Service Manager, there's an option under the Preferences | Web Client | User Interface that allows you to turn on the "Enable Forgotten Password" link with your Web Clients.
Rick Elliott
Lead Solutions Consultant
(402) 944.4242
(800) 949-4696
2 posts Page 1 of 1