View some of the Frequently Asked Questions to our support staff. Included are some tips and tricks making this forum ideal for users getting started with GoAnywhere MFT. Note: Users can reply to existing topics but only our support staff can add new topics to this forum.
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The following portions of the Web Client Login page can be customized as detailed below:
Web Client Login page
1 - Company Logo
Add a company logo using the Custom File option on the Web Client Brand page.
2 - Forgot Password Link
Allow Web Users to request a new password through an automated process using a verification page and a reset link sent via email. This option is available when the "Enable Forgot Password Link" on the Web Client tab of the HTTPS/AS2 Service Preferences is set to Yes. If enabled, verify the SMTP settings are valid on the SMTP tab of the Global Settings.
3 - Create Account Link
New users can create a Web User account using the Create Account link, which will verify the user via email, and then provide the user with options to create a user name and password. This option is available when the "Self-Registration" and "Register Link on Login Page" options are Enabled on the Web User Self-Registration page.
4 - Disclaimer
Add a custom disclaimer to the login page with the options on the Languages panes of the Web Client Brands page.
Web Client Header options
The following sections in the header (after login) can be configured on either the Basic or Enhanced Web Client page. The numbered sections are described below. Some options may not be available to all Web Users based on their permissions.
1 - Company Logo
Add a company logo using the Custom File option on the Web Client Brands page. This is the same logo that is used on the Web Client Login page.
2 - GoDrive
When GoDrive is enabled for a Web User in the Web User settings Features tab, a Web User can open the GoDrive interface in the HTTPS web client to upload and synchronize files with devices and other users.
3 - Secure Mail
When Secure Mail is enabled for a Web User in the Secure Mail settings, a Web User can open the Secure Mail interface in the HTTPS web client to send ad-hoc messages with secure file packages.
4 - Secure Folders
If Secure Folders are enabled for a Web User in the Web User settings Features tab, a Web User can open the Secure Folders interface in the HTTPS web client to work with Network folders they are authorized to access.
5 - Secure Forms
If Secure Forms are enabled for a Web User in the Web User settings Features tab, and a Secure Form is assigned to the Web User on the Web User settings Forms tab, a Web User can view the Secure Forms interface in the HTTPS web client to complete the forms they are authorized to access.
6 - My Account
After a Web User authenticates, they can manage aspects of their account, like changing their password or updating their profile. Options available to a Web User are displayed in the drop-down list. A Web User can change their own password if the "Allow User to Change Password" option is selected on the Authentication tab of the Web User account. The update profile option is available on the Web Client tab of the HTTPS/AS2 Service Preferences page.
7 - Activity Report
When Activity Report is enabled for a Web User in the Web User settings Features Tab, a Web User can view their own audit activity (e.g. lgons, uploads, downloads) from within the GoAnywhere Web Client. Web Users will be able to view their login activity, as well as audit logs on their file uploads and downloads.
8 - Invite Users
When Send Invitations is enabled for a Web User account and the Self-Registration option is enabled, an Invite Users link is available to the Web User. This allows an authorized Web User to invite people to self-register on the GoAnywhere server.
9 - Help
A Help option is available to the Web User when the "Display Help Link" is enabled on the Web Client tab of the HTTPS/AS2 Service Preferences.
Senior Support Analyst
e. [email protected]
w. GoAnywhere.com | HelpSystems.com
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