If you have a new question you’d like our support staff to post a response to, please visit our customer community, GoAnywhere Insiders, to pose the question in our Discussion Boards. We have a thread “Ask Our Tech Experts” that our support team monitors on a regular basis, or you can start a new discussion where other GoAnywhere users and support staff can weigh in. Log in or create your new account at https://insiders.goanywhere.com
If you need an immediate response, please create a support ticket or contact our support team by email at [email protected]
- Posts: 5
- Joined: Mon Dec 12, 2016 10:53 am
Hello. I am experiencing an issue when zipping a local directory. It looks like this file path is causing GoAnywhere to classify the files as non-local.
Code: Select all
com.linoma.dpa.ExecutionException: [8048 - Zip] Unsupported file type for file 'resource:smb://Local Network Share/backup/04182017/Example File (Crystal).rpt'. Expected type is 'LocalFile'. Full stack trace written to '1000001771478_error_2.log'
Is it the parenthesis that is throwing it off? I do not have control over the filenames so if anyone knows of a workaround please let me know. Here is my zip step. The variables resolve to proper paths which I know because it will iterate through the files until it reaches the one throwing the error above.
- Posts: 9
- Joined: Fri Dec 02, 2016 1:39 pm
The parenthesis would not be the problem as those are acceptable in naming conventions. The error message is stating the file set location is a network share resource location using smb:resource. You can zip files in a network share location as well as local files, but you must use UNC path to the network share for it to work properly (\\network share\folder), assuming you are accessing a Windows share.
Let me know if that helps.
Return to “Community Forum”