Image Organizations today are challenged with maximizing their resources in a fiercely competitive environment. Benjamin Franklin famously said, “Lost time is never found again.” This is a problem that IT departments of all sizes have become familiar with. Take, for example, an IT staff member who spends countless hours...

  Image Many Americans have spent the last few days frantically searching for receipts and other documentation to finish their taxes before April 15th — only to realize they get a one-month reprieve this year. Despite that sigh of relief, there's no doubt that some of those people thought they knew exactly where to find what they...