Conformance Status for GoAnywhere
GoAnywhere recognizes international standards when assessing and documenting the accessibility of its products and services. Currently, GoAnywhere adopts the Web Content Accessibility Guidelines (WCAG) 2.2, Level A and AA published by the World Wide Web Consortium (W3C) and the Information and Communication Technology (ICT) Accessibility 508 Standards issued by the U.S. Access Board.
GoAnywhere is partially conformant with WCAG 2.2 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Additional Accessibility Considerations
GoAnywhere is migrating the user interface to a common Fortra UI platform that uses React and this will bring the level of conformance to a higher standard.
Measures to support accessibility:
- Increase awareness and understanding of disabilities and accessibility within GoAnywhere through training, a resource library, and events.
- Provide employees with the technical training needed to design, develop, and deliver accessible products and documentation.
- Develop and implement policies and guidelines to evaluate accessibility and usability of applicable digital assets.
- Integrate accessibility best practices into the design process of our products and services to that accessibility and usability are considered from the outset and maintained throughout development.
Accessibility Feedback
GoAnywhere welcomes your feedback on any accessibility barriers you may have encountered.
Feedback can be general or specific, but providing more details such as the date, the name of the webpage, product, service, or application involved may make it easier for us to understand your concerns.
Personal information provided in accessibility feedback will remain confidential unless you consent to disclosure.
- E-mail: [email protected]
- Phone in the US: 1-952-933-0609
- Phone outside the US:
- Northern Europe: +44 (0) 118 903 8903
- Southern Europe: +34 93 274 0051
- South America: +54 (11) 4774-0112
- APAC: +61 (0) 3 8546 7000
Technical Specifications
Accessibility of GoAnywhere relies on the following technologies to work with the combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- CSS
- JavaScript
Limitations and Alternatives
Despite our best efforts to ensure accessibility of GoAnywhere, there may be some limitations. Below is a description of known limitations. Please contact us if you observe an issue not listed below.
Known limitations: Images as SVGs may repeat text in screen readers from old code. Focus order includes hidden elements. When triggered, modals lack auto-focusing inside the modal. Resize screen functionality. Orphaned labels with no paired inputs.
Assessment Approach
GoAnywhere assessed the accessibility of GoAnywhere Web Client and Admin Client Advanced Workflows by the following approaches:
- Self-evaluation