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Activating a Trial License

Once you've installed GoAnywhere MFT on your system, it's easy to get started. You just need to activate your trial license. Watch this short video to learn how to initiate your GoAnywhere trial or, if you're inclined, turn your license into a permanent one after the free 7-day period ends.

 

Video Transcription

Getting your 7-day trial license is easy. In this short video, I’ll show you how.

After you filled out the form for your risk-free trial, an account was created for you on our GoAnywhere Customer Portal located at my.goanywhere.com. The portal is where you can download other GoAnywhere products, view the documentation library, manage licenses, and more.

You will receive two emails for this account. The first email will contain your user name and temporary password for the portal. The second email is sent after a HelpSystems customer care specialist has reviewed your information and fully enabled your account. Your account must be approved before you can access your trial license.

While you wait for your account to be approved, you can install GoAnywhere using the instructions in the Install Guide.

After you receive the second Customer Portal verification email, you can activate your license by logging in to GoAnywhere’s administrative interface. Click Get License.

GoAnywhere will transfer you to the customer portal, where you’ll log in with the email address and password provided to you in the first email.

On the Licenses page, you will see an Evaluation license available. Expand the license row and then click Activate. This will return you to GoAnywhere, where your trial is now licensed to use all the functionally the product has to offer for 7 days.

And that’s how to activate your GoAnywhere trial license.

If you’re having trouble connecting to the customer portal, you can manually activate your trial by emailing the license key request to GoAnywhere Support.

If you enjoy your 7-day trial and have purchased premium features, or would like to have the free features made permanent, a customer care specialist will modify your trial license on the portal and make it a permanent one.

To update your license, launch GoAnywhere. Navigate to Help, click License, and use the Refresh button to update the license.

Finally, there is one more license issue to consider. The license for your server is generated based on several hardware and software factors. Your license may become disabled if your hardware changes, such as switching out your network card. If that happens, you’ll need to contact your customer care specialist and have them deactivate the license on the portal. Then, you can activate it again from GoAnywhere.

If you have questions about your GoAnywhere trial, please get in touch. We’d be happy to help.

Still have questions? Browse our forum, post a question, or live chat with a technician now!