Get the Most Out of GoAnywhere: MFT Use Cases

Do you want to get the most out of GoAnywhere? We want that too! Get inspiration from other organization’s use cases, discover GoAnywhere modules, and check out our best tips and tricks.

Getting Started with GoAnywhere

Security & Encryption

GoAnywhere is the leading managed file transfer solution helping organizations worldwide streamline the exchange of data between systems. Centralize your processes and controls with one software solution that saves you time and money.

With its built-in and add-on modules, GoAnywhere gets your file transfers moving exactly how you want them. Learn how to set up GoAnywhere to secure and manage your file transfers better with this 30-minute webinar: Getting Started with Managed File Transfer

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Try GoAnywhere MFT free for 30 days with your choice of a cloud or on-premises deployment. Discover how straightforward your file transfers can be. 

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GoAnywhere Feature Overview

Two illustrated laptops with files floating between them

Are you aware of all the features and benefits included in GoAnywhere? Getting GoAnywhere set up is easy – most users get their file transfer processes up and running in about an hour – but taking advantage of all the features might take some time. Brush up on GoAnywhere’s features:

  • A centralized, dashboard-style user interface designed by you, for you. Get a bird’s eye view of all the information flowing through GoAnywhere MFT, including current, scheduled, and past transfers, user actions, and more. Choose from over 20 gadgets to get insight into the stats that are most important to you.
  • Secure data and comply with data privacy laws and industry-specific requirements with end-to-end encryption, extensive user and security controls, and built-in auditing tools.
  • Automation. One of the biggest benefits of GoAnywhere is the ability to automate processes that used to be done manually. Set up your workflows to run step-by-step, schedule future or trigger-based transfers, easily monitor folders, stay up-to-date on the status of your successful or failed jobs, and integrate GoAnywhere with the applications, programs, and scripts you use every day.
  • Collaborate with your trading partners, clients, vendors, contractors, and colleagues securely, quickly, and from anywhere. An intuitive web client and mobile apps let you perform ad-hoc file transfers from anywhere, and sync and sharing capabilities make working together more secure than ever before. Plus, data translation technology lets you reorganize incoming and outgoing data to slot neatly into your and your trading partners’ databases.
  • Send and receive files flexibly. Different modules, like Secure Mail, Secure Forms, and Secure Folders let you collaborate, send and share large files, access authorized files through a web browser, and more.

Discover these and the other features that make GoAnywhere top-of-class among MFT products, as rated in Info-Tech Research Group’s 2022 report.

View all GoAnywhere Features

Case Study Library

Before GoAnywhere, Tulsa Federal Credit Union’s IT Administration David Huggins moved files manually for accounting, Payment Services, and other groups, spending 5 – 10 minutes per file. Now, GoAnywhere handles that work and more. The ability to parse any file or directory structure – even non-standard one-offs – is a favorite GoAnywhere feature, says the team. Plus, the centralization aspect keeps them from logging into multiple directories, and keeps things running even over the weekend.

Automation in GoAnywhere 

Read the full case study: Tulsa Federal Credit Union 

“We use GoAnywhere MFT as our primary external Trading Partner and internal Mainframe Applications file transfer hub and for a large portion of internal audit file maintenance. Most if not all of this is accomplished with either scheduled jobs or Triggers that invoke Projects that automate routine tasks and provide almost complete 24/7 hands off file exchange processing.”

– Open Systems Developer, Higher Education

One of Think Mutual Bank’s processes involved the challenging procedure of concentrating data from one system to another – the bank’s core system is in IBM I, but the business segment runs on MS SQL. While they had a solution that could do a portion of the functions they needed, they found that GoAnywhere MFT could perform exactly what they wanted, in one single package.

Centralization 

Read the full case study: Think Mutual Bank 

"GoAnywhere solved a number of issues:

  • Having one location to track the status of all jobs is very useful.
  • The use of Monitors has solved the issue of polling source location.
  • We set up a project template to make the migrated scripts more consistent.
  • The use of resources for the SFTP sites has made sure the files are going to the correct location every time.”

– Charlie Heisterkamp, Data Architect, Financial Industry

Maintaining PCI DSS compliance and meeting customers’ needs and expectations was at the top of Alliant Credit Union’s “must have” list. Previously, the credit union used multiple solutions and manual file transfer daily. GoAnywhere took over what was previously in-house programming and admin work, secure email transfers with Secure Mail, cluster active-active failover, and integrated databases, and helped improve their overall data security.

Compliance for File Transfers 

Read the full case study: Alliant Credit Union 

Kansas City Public Schools’ (KCPS) single file transfer developer needed a solution that included job scheduling, centralized visibility, flexibility, and tracking. In their search for an MFT solution that would allow them to move files between the right systems and applications, they landed on GoAnywhere MFT. Besides meeting their initial requirements, GoAnywhere’s automation capabilities let KCPS streamline a variety of business processes, including inventory management and new hire onboarding.

Scheduler 

Workflows 

Read the full case study: KCPS 

One state trusts GoAnywhere with their overseas voting process for the military. Overseas military personnel wanted to submit votes in their local elections but didn’t want to worry about ballots left undelivered via mail or risk their personal information over fax or email. To make matters more difficult, only some states allow online voting. One state decided to make matters easier for their servicepeople: by implementing Secure Forms, uniformed personnel could send their ballots directly to an authorized election official. The ballot is encrypted immediately upon upload, and the military personnel can rest assured their votes are counted.

Encryption 

Learn more about this and other GoAnywhere user examples 

“Today, we’re using GoAnywhere’s SFTP interface for financial messages from customers, and are currently on target for 40m+ transfers per year.”

– Mark Allen, File Movement Engineer, Bottomline Technologies

Due to stringent requirements from trading partners, the City of Modesto needed a new, upgraded way to create payroll files and expedite reporting processes. Using a combination of Open PGP and GoAnywhere’s SFTP server, the IT team can easily generate multiple queries against the payroll database, encrypt the data, and send it. Plus, they use Secure Mail to read emails, call a projects, send email confirmations, and coordinate with other providers.

File Servers 

Read the full case study: City of Modesto 

GoAnywhere MFT helped us standardize our file transfer process. It also reduced our need to involve Development when we need to transfer files, and gives us the flexibility to re-run/reschedule jobs as needed.

Janelle Clark, Security Administrator/Analyst, Mortenson

By GoAnywhere Module

What is Advanced Reporting?

GoAnywhere’s Advanced Reporting module gives you the ability to generate detailed reports on your crucial system information, file transfer activity, user stats, and anything else running through GoAnywhere MFT.

How the Bank of Tennessee uses Advanced Reporting

Advanced Reporting was key to the Bank of Tennessee’s managed file transfer priority: secure and efficient file exchange with customers. By implementing GoAnywhere MFT, they automate their processes to both deliver information and set up new bank accounts, all while knowing they’re meeting PCI DSS security requirements with the built-in PCI DSS Security Audit report.

Read the full Bank of Tennessee case study 

More about Advanced Reporting 

What is BAM?

The Business Activity Monitoring Dashboard, or BAM, is a third party product from Accolm that GoAnywhere customers can use to gain extra visibility into their data movements.

Open the MFT Black Box

Organizations use BAM to give key stakeholders more insight into – what can be – the MFT Black Box. Rather than requesting status updates from GoAnywhere administrators, users can quickly and easily search for and track critical file transfers. This is a time-saver for IT teams, and reduces the number of ad-hoc status requests these teams receive.

Proactive Troubleshooting

BAM can be used to monitor transfers. One organization uses BAM for, among other tracking tasks, notifying administrators of impending SLA failures. Thanks to the proactive notifications, the organization can resolve SLA transfers that would otherwise fail and ensure that users are receiving critical data in a timely manner.

Learn about BAM and SSP 

What is GoAnywhere Gateway?

When added to GoAnywhere MFT, GoAnywhere Gateway serves as a transparent interface between internal systems and external systems, all without exposing sensitive files or your private network.

How the State of Maryland DLLR uses GoAnywhere Gateway

Before GoAnywhere, the State of Maryland’s Department of Labor, Licensing, and Regulation (DLLR) manually downloaded and uploaded files between their IBM i system and desktop computers. They needed an efficient and reliable solution to transfer files for them. Using only a single solution – GoAnywhere MFT – they automated their processes natively from the IBM i, added auto-resume and restart for failed transfers, and now “slice and dice” data between their backend DB2 database and the various file formats used by trading partners. Plus, they now avoid a cumbersome request for proposal (RFP) process with GoAnywhere Gateway, GoAnywhere’s enhanced reverse and forward proxy that protects your DMZ and internal systems.

Read the full State of Maryland DLLR case study 

More about GoAnywhere Gateway 

What is GoDrive?

GoDrive is an EFSS (Enterprise File Sync and Share) service for your employees and partners. It allows you to easily share files and folders, collaborate, comment, track revisions, and view user activity, all within a secure tool.

How a Florida Public Defenders Office uses GoDrive

Florida’s Public Defenders Office 4th Circuit took a policy change newly disallowing paper documents as an opportunity. They decided to implement GoAnywhere MFT to streamline and secure how they processed felony and misdemeanor information, using Secure Folders to store video evidence, handle large files, and keep sensitive data safe from outside risks. Alongside Secure Folders, they simplified their collaboration processes – both internally and externally – thanks to GoDrive, a secure file sync and share tool.

Read the full Public Defenders Office case study 

More about GoDrive 

What are Secure Folders?

Secure Folders allows you access authorized files and folders through your web browser, with the ability to transfer files securely over HTTPS.

How one health organization uses Secure Folders

A Community Health Organization originally implemented a homegrown tool that staged files in their DMZ. Once they realized they could better secure their process, they switched to GoAnywhere MFT, which brought their files back into the private network. By using Secure Folders and Agents functionality, the IT team can now safely communicate with smaller community hospitals and locations that don’t have internal IT staffing available to set up their own MFT connections.

Learn about this and other MFT user examples 

More about Secure Folders 

What are Secure Forms?

Secure Forms gives you complete control over data intake via online form. Create the form, give one or more users access, and instantly automate processes when completed forms are received.

How a credit union uses Secure Forms

Organize your incoming files: Darrel Wilson, VP of a credit union, was receiving documents from all angles – colleagues, vendors, accountants, and even the CEO. Concerned about the security risk and hoping for a simplified forwarding process, Wilson implemented Secure Forms. Now, important documents come via form, triggering notifications and tasks to validate the data and send it to the appropriate person. Organization and security sorted!

Read the more about how Wilson and others use Secure Forms 

More about Secure Forms 

Why use a Secure ICAP Gateway?

Combining GoAnywhere MFT with an adaptive data loss protection (A-DLP) solution elevates your organization’s cybersecurity.

How a defense sector vendor uses GoAnywhere’s Secure ICAP Gateway

A defense sector vendor was already using GoAnywhere for their secure managed file transfer and decided to boost their security by integrating a Secure ICAP Gateway, Structural Sanitization, and Anti-Virus tools. By combining these solutions, they can add deep content inspection to their file transfers, and easily allow, block, and sanitize content – before any security risk occurs.

Read more about this and other Secure ICAP Gateway Integrations 

More about GoAnywhere’s Secure ICAP Gateway 

“We are using GoAnywhere MFT to keep up with customer needs as they arise and change. GoAnywhere MFT helps us offer data delivery with a much wider breadth of services and features. We use the Secure Mail aspect to provide confidential data to customers without the security risks or plain text, and without having to use another 3rd party program. We also use the GoAnywhere Gateway to further secure our environment.”

– Harrison Palmer, Internal Technical Support - Network, New England Document Systems

What is Secure Mail?

Send ad-hoc files as secure packages through Outlook. Files aren’t size-limited, and you can set expiration dates, track downloads and opens, and more.

How the Cancer Registry of Greater California uses Secure Mail

Healthcare organizations often find that GoAnywhere addresses more than just the initial problem in their organization. The Cancer Registry of Greater California (CRGC) was no exception. Along with solving their main concerns – improving data movement and meeting PHI requirements – they found they were no longer limited by file size, could easily automate files into their workflow system, and use Secure Mail to ensure sensitive data was only reaching the intended recipient.

Read the full CRGC case study 

More about Secure Mail 

Looking for More Examples?

Find out even more about how your peers use GoAnywhere MFT. Download our 40 page guide organized by industry, business initiative, and product feature – plus tips for you to try.

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By Industry

Organizations of all types benefit from GoAnywhere every day. Learn how in our case studies, where we sit down with current customers and ask about their previous solution, what led them to GoAnywhere, and how they’re using it today.

Avoiding Snail Mail — and Data Breach

One energy company uses GoAnywhere to overhaul how they adhere to their monthly inspection. The files required to comply with the stringent regulation were too large to send by email, and the company’s old workaround was to download the report to a thumb drive and send it through the mail. With GoAnywhere, this organization was able to save time by transferring the data directly to the regulating authority and avoid a potential security breach if the thumb drive was intercepted.

Sending Audio Files Securely

Another energy company needed to share audio files from the contact center to both other locations and external companies. The audio files could contain bank account details, card information, and other identifiable data, so they needed a secure method to transfer the files that also met relevant compliance requirements. This energy decided to switch to GoAnywhere because of the Secure Folders module, a simple way to quickly transfer files between machines that’s as easy as saving the file to the appropriate location.

GoAnywhere for Energy Companies 

Sentinel Benefits & Financial Group

After years of relying on custom scripts that were falling into disarray across a network of machines, Sentinel Benefits & Financial Group wanted an upgrade. Using GoAnywhere MFT, they now complete over 600 transactions in seconds, and have achieved centralization for all their file transfer needs: security, file creation, editing, and auditing, as well as creating workflows, data translations, and efficiency. Read the full case study 

FPS Gold

FPS Gold knew they needed a new MFT solution when file transfers started failing – with the file nowhere to be found. Now, they rest easy knowing that GoAnywhere MFT secures, centralizes, and automates their file transfers. FPS Gold can create templates for each type of transfer and test connectivity regularly. Read the full case study 

Banco Bolivariano

One of Ecuador’s top financial institutions, Banco Bolivariano, needed a solution that could handle more transactions than their custom-developed tools. GoAnywhere MFT improved transfer times while transferring more data by automating and securing 1,000 file transfer processes and related tasks. Read the full case study 

8 Real Ways Financial Organizations Use GoAnywhere MFT 

GoAnywhere for Banking and Finance 

Southeastern Health

The team at Southeastern Health wanted to move away from FTP methods, which weren’t as efficient or secure as needed. With their sights on a solution that could not only share information efficiently, but protect patients’ privacy, comply with HIPAA, and streamline the entire process safely, they knew GoAnywhere was the high-caliber MFT solution they had been looking for. Ten years on, Southeastern Health has expanded to integrate GoAnywhere with Epic, and keep 100 processes running smoothly. Read the full case study 

“Today, we’re using GoAnywhere for file movement from Epic to 3rd parties, retrieving files from 3rd parties, and sending files to 3rd parties.”

– Albert King, IT Manager/Director & Integration Manager, Southeastern Health

AnMed Health

Anderson Area Medical Center, aka AnMed Health, was using an FTP server with a history of being unreliable. Enter GoAnywhere MFT. AnMed Health now automates claims and processing, cuts paper and printer maintenance costs, and transfers files to vendors that would not have been possible before GoAnywhere. Plus, they’re maintaining over 5,000 transfers each month while meeting HIPAA compliance standards. Read the full case study 

How GoAnywhere MFT Helps the Healthcare Industry Thrive 

GoAnywhere for Healthcare 

University of Cincinnati

A weather gathering expedition in remote Alaska? That calls for an MFT solution! That’s exactly what the University of Cincinnati thought when they needed a robust solution to send data collected in northern Alaska back to Ohio securely. Once the team started using the software, they quickly set GoAnywhere up to retrieve, translate, and send the required data across the continent.
Read the full case study 

Northwestern University

Northwestern University’s custom scripts for file transfers weren’t making the grade. They wanted an application with straightforward reporting that could provide a standardized framework, and GoAnywhere delivered that and more. Besides reporting features and a better structure, the tool automatically encrypts, compresses, and decompresses files, while automated workflows replace manual and timely processes. Plus, the ease-of-use, flexibility, and customization serve as welcome characteristics of the solution.
Read the full case study 

How GoAnywhere MFT Helps Education Receive an A+ in Secure File Transfer 

GoAnywhere for Higher Education 

MLC Life Insurance

MLC Life Insurance has been in business for nearly 140 years, providing life insurance for more than 1.5 million Australians. A new partnership meant a big change in file transfer processes, and an opportunity to find a secure solution that was just as agile as their in-house tools. The deciding factors were GoAnywhere’s ease of use compared to other products, the stability of the product, and its unexpected flexibility. A one-off use-case involving Secure Forms turned into multiple transfers that run through them. Says the Integration Technology Platform Manager, “We didn’t expect this much usage to come forth. It grew exponentially." Read the full case study 

Fortegra

Commercial and personal insurance company Forgegra is constantly exchanging sensitive financial files with banks and other institutions, and sticks to strict industry regulations while doing so. Says Jon Baker, the Financial Systems Manager, “we depend on GoAnywhere because with one managed file transfer product we get the automation, logging, and reporting, as well as file encryption that we need.” Plus, the solution meets all the compliance requirements outlined by Sarbanes-Oxley, the Dodd-Frank Act, and more. Read the full case study 

Global Insurance Company

Legacy systems used by this global insurance company – used to share data between the national office, for collaborating with a car rental company, and to cater to over a million customers – were becoming frustrating. Wanting alerting, reporting, and system clustering, along with better automation, security, and encryption features, the company landed on GoAnywhere. Once GoAnywhere was fully implemented, the global insurance company couldn’t imagine life without it. Read the full case study 

GoAnywhere for Insurance 

An audit was impending. PCI DSS requirements were newly updated. And this global healthcare IT company realized their file transfer solution wasn’t cutting it. After evaluating ten different vendors, they chose GoAnywhere MFT. It was the enhanced reverse and forward proxy, GoAnywhere Gateway, that sealed the deal, but PCI DSS compliance, automation, and the support team helped GoAnywhere stand out from the rest. Read the full case study 

GoAnywhere for IT & Telecom 

“A few years ago we had more than 100 scripts for file transfers. Now we have everything in one central tool.”

- Leon Broeks, IT Consultant, Translink

North American Transportation & Logistics Company

With a wide variety of partners, this North American transportation and logistics company also has a wide variety in the types of security requirements they need to satisfy. GoAnywhere MFT was implemented in response to partner demands for better security, and the organization continues to impress even the most strict partner with their security and compliance ability. Since implementation, the IT team has expanded its use to handle 1.5 million file transfers each week and even support remote workers during the COVID-19 crisis. Read the full case study 

GoAnywhere for Logistics 

Dayton Parts

Manufacturing and distributing thousands of auto parts for light and heavy-duty trucks is no small task. For Dayton Parts, overseeing an extensive inventory list with customized pricing for their large customer base was becoming too time consuming to process manually. GoAnywhere allowed them to streamline creation and distribution of personalized price sheets saving hundreds of man hours and transforming a 6 day process into a mere 3 hours. Read the full case study 

General Plastic Corp S.A.

This Latin American company working in a burgeoning plastic cards market was relying on manual methods to process their sensitive data but needed more automation and security. And, their ability to scale and deliver goods on time was lacking. Enter Advanced Workflows: now General Plastic Corp S.A. can audit more easily than ever, have increased connectivity, and have eliminated the need for manual processes – and human error. GoAnywhere also ensures the security of data, both in transit and at rest, which has helped GPC remain compliant with critical laws and regulations. Read the full case study 

GoAnywhere for Manufacturing 

A visual effects company needed to share large data files of their work with their customers, but with utmost security – visual effects can be used in movies, music videos, ads, and websites, all mediums where a leak can ruin business. They started using SFTP server functionality via GoAnywhere to securely send and retrieve data, and now use Secure Folders to let customers access authorized files and folders.

Read more about this use case and 14 others 

GoAnywhere for Media & Entertainment 

Adams County, Colorado

Adams County, the 5th largest county in Colorado, has a lot of balls in the air. To standardize, simplify, and automate data transfer between systems, users, and trading partners, the IT team implemented GoAnywhere MFT. Now, they easily deliver files based on trading partner requirements, verify correct payroll information before sending, import credit card data automatically, and more – all with GoAnywhere MFT. Read the full case study 

City Utilities Department

Collect sensitive information: A Nebraska city’s utilities department uses Secure Forms to securely collect water, disposal, and electric bills from a single online portal. The data users submit is immediately encrypted, and the utility department was able to reduce the number of physical checks coming to the office at the same time – a security and processing win all around. Read the full case study 

US State Government Agency

A US state government agency was already using MFT to send files securely but needed additional security to ensure uploads from partners and the public didn’t contain exploitative viruses or malware. By integrating a Secure ICAP Gateway, they can now scan any file before it is accepted, and easily destroy or redact infected content. Read the full case study 

How 4 Government Organizations Secure Data with GoAnywhere MFT 

GoAnywhere for the Public Sector 

DXLG

When DXLG’s retail and supply chain solution dropped its software solution, DXLG had to switch as well. The move meant recreating existing processes, but revealed the opportunity to upgrade managed file transfer solutions. First, they chose GoAnywhere to replace their homegrown tool, then JAMS for job scheduling. Now, they can effectively meet security and regulatory requirements. Read the full case study 

Woolrich Apparel

Woolrich needed a managed file transfer solution that would enable it to be PCI DSS compliant, flexible enough to work with their trading partners' guidelines, and encrypt sensitive company files. GoAnywhere MFT helped meet all those needs -- and more. Read the full case study 

GoAnywhere for Retail 

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Get the Most Out of GoAnywhere

Are you using GoAnywhere to the fullest? Is there a feature or module that you want to learn more about? Take a peek at our on-demand webinar series on some of our user’s favorite features and modules.

Secure Mail, Folders, and Gateway

One "oh crud" moment is all it takes for sensitive information to fall into the wrong hands. Thankfully, encrypting your data doesn’t have to be difficult. Make your file transfers more efficient with this 60-min webinar! You’ll learn about the danger of sharing and sending sensitive information without encryption, then see our Secure Mail, Secure Folders, and Gateway modules in action.

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Advanced Workflows

Make your file transfers more efficient with this 30-minute webinar! You'll learn how to build advanced workflows that further optimize your business processes, then see a live use case demonstration of these workflows in GoAnywhere.

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Secure Forms

Make your file transfers more efficient with this 30-minute webinar! You'll learn how to safely gather sensitive information from customers, employees, and trading partners via a web form, then see a live use case demonstration of Secure Forms in GoAnywhere.

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Agents

Make your file transfers more efficient with this 30-minute webinar! You'll learn what MFT Agents do and how to manage them from a central deployment of your product, then see a live use case demonstration of MFT Agents in GoAnywhere.

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