HelpSystems

About HelpSystems: Making IT Lives Easier

 

HelpSystems aligns IT and business goals to help organizations build a competitive edge. Our software secures IT environments, monitors and automates processes, and provides easy access to the information people need. More than 15,000 organizations in 100+ countries rely on HelpSystems to make IT lives easier and keep business running smoothly.

When it comes to IT infrastructure software, there’s no company out there quite like HelpSystems, and we’re really proud of that. Our software works behind the scenes but makes a big difference in your ability to move your business forward.

Every day we work with growing enterprises, Fortune 500 companies, managed service providers (MSPs), and small-to-medium-sized businesses (SMBs). We foster long-term relationships with customers like you. Our customers rely on us to continually deliver products and services driven by continual improvement, excellence, and innovation.

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Our Commitment to You

Whether you’re a security analyst, IT operator, business analyst, or CIO, your day is full of challenges—and often surprises. We continually hear that you’re looking for better ways to automate, secure, and inform. Through reliable software, expert services, and outstanding support, we give you a better way, solving your business problems and making your life easier.

At HelpSystems we develop powerful, easy-to-use software for cybersecurity, IT operations management and monitoring, business intelligence, and document management. Our software simplifies everyday operations to help you save time and cut costs. Our experts guide you to hit your goals. And whenever you have a question, our calls are answered the old-fashioned way: by a live member of our experienced support team.

"When someone says HelpSystems to me, I think about a quality product and great customer service."

Carl N, FRS Incorporated

Where We're Located

HelpSystems Office Locations

More than 650 employees in 25-plus offices worldwide are dedicated to helping customers solve problems. Our home base is Minneapolis, Minnesota in the U.S.

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Start Your Career Here

We pride ourselves on hiring the smartest, most qualified, and most talented experts in their respective fields—and we invest in their professional advancement by providing continual opportunities for training and personal growth.

The average tenure of our support team members is over ten years. When you call, you can be confident that our experts will provide assistance quickly. Our unusually long average tenure testifies to the commitment we have to our employees—and to the commitment our employees have to us.

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About GoAnywhere: Securing Data with Powerful File Transfer Solutions

 

GoAnywhere is an award-winning cybersecurity product line that helps more than 3,000 organizations safely connect to their trading partners, automate their IT processes, protect their data, and keep their sensitive information out of the DMZ.

With solutions like GoAnywhere Managed File Transfer (MFT), GoAnywhere Gateway, GoAnywhere OpenPGP Studio, and many more licensed modules and built-in integrations, GoAnywhere continues to provide powerhouse software that is backed by unparalleled customer support and professional services.

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"GoAnywhere is as robust a product as you will ever come across. Handles everything from plain FTP to bells-and-whistles fancy with conditional steps, email notification, parameters, and even runs native commands. Their support sets the bar for all other companies."

Mitch D, Collier County Public Schools

GoAnywhere: Peer-Trusted Solutions

GoAnywhere has been recognized by users and industry peers as a high-performing file transfer solution with robust functionality and unmatched customer support.

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Certifications and Partnerships

GoAnywhere thoroughly tests its solutions for interoperability with enterprise-level operating system and web browsers, as well as to ensure it meets commercial and federal compliance regulations.

As a result, GoAnywhere has received several certifications, including:

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GoAnywhere Partner Program

At HelpSystems, we believe our GoAnywhere Managed File Transfer solution can be a key part of an organization’s cybersecurity and file transfer processes. We’ve partnered with managed service providers, security companies, IT consultants, and resellers all over the world to provide IT professionals with award-winning software at great value.

Are you looking for the right MFT solution to share with your business clientele? Partner with us! Our partner program is easy to join and provides many benefits, including technical support and commission for closed sales.

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