Business Activity Monitoring for Secure File Transfer Service

Use BAM to open the MFT black box. Let users track transfers, monitor SLAs, and unify oversight across GoAnywhere deployments—no admin lift required.

Gain invaluable, real-time insight into your file transfers with BAM. The Business Activity Monitoring Dashboard, or BAM, is a third party product from Accolm that GoAnywhere customers can use to gain extra visibility into their data movements.

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What is BAM?

This web-based application gives users a self-service option for tracking file transfers in your GoAnywhere MFT setup. Create easy-to-use dashboards broken down by business process, procedure, or department for your heaviest GoAnywhere users, and give time back to your administrators and support staff.

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Self-Service Portal (SSP)

Give your external partners access to file transfer tracking information with the Self-Service Portal (SSP) dashboard. Your trading partners can use the SSP to:

  • Search for file transfers and determine their status
  • Track files as they move from A to B
  • Monitor the status for successful or failed transfers

Organizations use the SSP to give their trading partners instant, on demand access to file transfer status information. This user-friendly tool gives your trading partners an easy, efficient way to determine file transfer status, and can be configured to provide notifications for priority transfers.

Why Use BAM?

BAM is a third party feature that enhances the visibility of GoAnywhere MFT’s built-in, customizable dashboard and gives organizations more options to share file transfer information with internal stakeholders and external trading partners.

Monitor Multiple GoAnywhere Deployments

BAM offers a sweeping overview of file transfer activity across deployments, for comprehensive insight from one dashboard. Organizations with multiple GoAnywhere deployments use BAM to monitor all of their deployments from a centralized dashboard.

Benefits of BAM

Organizations opt for BAM to:

  • Provide a user-friendly file tracking experience
  • Save time by providing self-service capabilities
  • Send notifications about file transfers

The BAM dashboard offers users an overview of recent file transfer transactions, notifications, and trends.

How Organizations Use BAM

Opening the MFT Black Box

Organizations use BAM to give key stakeholders more insight into – what can be – the MFT Black Box. Rather than requesting status updates from GoAnywhere administrators, users can quickly and easily search for and track their crucial file transfers. This often saves IT teams time and reduces the number of ad-hoc status requests these teams receive.

Proactive Troubleshooting

BAM can also be used to monitor transfers. One organization uses BAM for, among other tracking tasks, notifying administrators of impending SLA failures. Thanks to the proactive notifications, the organization can resolve SLA transfers that would otherwise fail and ensure that users are receiving critical data in a timely manner.

FAQs on Business Activity Monitoring (BAM)

No, but it can easily be added. The BAM feature is a third-party option from Accolm that provides extra visibility into data movements in GoAnywhere’s dashboard.  

Accolm BAM is a user-friendly, web-based Business Activity Monitoring Application for MFT, providing analytics, notifications and visibility into MFT activities. It can help organizations remove the dependance on admin and support staff to secure this information, which can help meet SLAs. 

Organizations opting into BAM benefits can create user-friendly dashboards for their heaviest GoAnywhere users, by department, business process, or procedure to track file transfers in the GoAnywhere MFT environment. 

Yes, it can provide the detailed audit trails and reporting needed to meet multiple compliance requirements. 

Visibility into success and error rates, as well as transfer speeds are available in addition to being able to see which partners or internal systems and applications are making the most use of your MFT Server 

Effective monitoring combines centralized logging, real‑time visibility, alerting, and integration with security tooling. Here’s a practical approach and how GoAnywhere MFT implements it:

1) Centralize and retain detailed audit logs

  • Capture who did what, when, from where, and to which destination for every inbound/outbound transfer and admin action (logons, config changes).

  • Retain logs per policy and export for investigations or audits.

  • In GoAnywhere MFT, detailed audit records and interactive views (e.g., Active Transfers) are stored in its database; logs can be forwarded via Syslog/SNMP/email and retained under configurable policies. 

2) Stream events to your SIEM / SOC

  • Forward transfer and admin events to a SIEM (Splunk, Azure Sentinel, QRadar, etc.) to correlate with endpoint, identity, and network telemetry.

  • Use Syslog integration for uniform ingestion and SNMP traps for NOC workflows.

3) Real‑time dashboards and business activity monitoring

  • Provide operational dashboards for transfer status, throughput, failures, SLA adherence, and trending.

  • Business users need high‑level views; admins need drill‑downs.

  • GoAnywhere’s ecosystem supports Business Activity Monitoring (BAM) for single‑pane visibility across one or many MFT servers, with notifications and customizable analytics. 

4) Alerting and escalation on risky events

  • Trigger alerts on anomalies: repeated failures, unusual volumes, off‑hours access, changes to destinations, privilege escalations.

  • Send alerts via email/SNMP and enrich SIEM events with user/device/IP context.

  • GoAnywhere supports automated alerts for workflow/transfer failures and event triggers that notify or kick off remedial jobs. 

5) Integrity, completeness, and chain of custody

  • Log before/after events (e.g., login, upload, download, delete, rename) and metadata (start/end time, status, local/remote IPs) to prove file movement and support forensics.

6) Harden monitoring with proactive threat intelligence

MFT solutions like GoAnywhere make monitoring access to transferred files straightforward through built-in auditing and reporting features:

  • Detailed Audit Logs: Every file action—upload, download, view, delete—is recorded with user ID, timestamp, IP address, and status.

  • Role-Based Visibility: Administrators can quickly see which users accessed specific files, thanks to RBAC and directory integration.

  • Active Transfers Dashboard: Provides real-time insight into ongoing and completed transfers.

  • Alerts and Notifications: Configurable triggers notify admins when files are accessed or downloaded, supporting compliance and security.

  • SIEM Integration: Logs can be forwarded to tools like Splunk or Sentinel for centralized monitoring and correlation.

These capabilities help organizations maintain full visibility and meet HIPAA, GDPR, and PCI DSS audit requirements without manual effort.

Get BAM for GoAnywhere

Contact us to discuss your file transfer requirements and how BAM and GoAnywhere can improve your data exchanges today.

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