Our business environment today is really all about relationships. Not just relationships with people but also our relationship with information: private, sensitive, timely, accurate, priceless data that is literally the lifeblood of the business that we obtain daily from our trusting customers and vendors and exchange with our trusted business partners.
Of concern is how information is being exchanged. Too often, business owners/managers are stuck in the mindset of sending business information by email and if it is too big, perhaps by FTP. Neither of these methods are, by any means, safe and secure. As businesses grow and its information relationships become more complex, how do we know who within the office is sending what data to which partners? And who is actually receiving it? As the demand for data exchange increases, so do the complexity and risk of managing all of these processes.
This increased complexity exponentially increases the chance of some information getting sent to the wrong place at the wrong time or accessed by the wrong people. If this happens, we are required by state laws to disclose this data breach to our customers, which undermines the trust and the relationships that we have so carefully worked to build with clients and partners.
As business processes continue to become more regulated and complex, it is critical that these data exchanges are improved. Controlling and automating data exchanges can be greatly simplified and secured by implementing a managed file transfer (MFT) system. The good news is that it isn't too difficult with the right tools. MFT solutions are available to provide powerful, yet simple ways to address these challenges.
Those companies that can earn and maintain the trust of their customers and trading partners not only through their business interactions, but also by the way they respect and protect their data exchanges, will be the leaders in today's global business environment.