For a healthcare group looking to streamline processes and slash costs without compromising on security and functionality, finding a reputable secure file transfer solution was imperative. Nemours, one of the largest integrated pediatric health systems in the United States, was tasked with migrating to a standardized system that would help them work more efficiently while maintaining compliance with health industry regulations such as HIPAA and HITECH.
With over 70 years of providing care and services to more than 300,000 children each year, Nemours relied on writing scripts and manual transfers in their day-to-day operations. While the process served them well in the past, as transfer numbers grew to over 5,000 per month, the team knew it was time to find an alternative that could help them save time and money.
Because of the sensitive nature of the patient data they often send, data security and safeguarding measures were at the top of the wish list for the Nemours team. Additionally, they required a solution that would provide flexibility and automation capabilities that could further streamline internal processes and workflows. After evaluating a number of solutions on the market, the team chose GoAnywhere MFT for its robust features and affordability.
The Nemours team found that their GoAnywhere licenses could be used to manage workflows in multiple departments and as they implemented the software, they realized that they could harness the power of managed file transfer to handle projects that weren't on the original list for MFT. For example, external clients would remotely connect and drop files via an HTTPS website in the past. Nemours was able to permanently migrate that entire process to GoAnywhere which gave them the added functionality of detailed audit logs and notifications when files were successfully received. Nemours was also able to deploy GoAnywhere to automate a complicated enterprise project that redefined how they processed electronic statement transfers.
Dealing with high volume, encryption and decryption and various data points became nearly effortless with the managed file transfer solution and as a result, projects that used to take several days now take just a few hours. Troubleshooting issues now takes minutes as they have the convenience of detailed job and audit logs to quickly pinpoint problems. By decreasing the amount of time that staffers had to spend on writing scripts, manually transferring files and troubleshooting as they did in the past, Nemours was able to save time and reduce stress on IT staff. Saving time equates to saving money and with GoAnywhere on their side, the team at Nemours can now turn their attention to more strategically significant projects. To learn more, read the case study.