GoAnywhere Managed File Transfer FAQs
Is GoAnywhere MFT considered an enterprise-level Managed File Transfer solution?
Yes. GoAnywhere MFT provides all of the mission-critical components needed to meet the most demanding environments:
- Can be clustered with other systems to provide active-active high availability and load balancing
- Includes a browser-based administrator interface with a customizable dashboard, advanced graphical components and drag-n-drop support
- Controls user access with role-based permissions and extensive security controls
- Supports all popular protocols including SFTP, SCP, FTP/s, HTTP/s, Open PGP, AS2, SMTP, POP3, and IMAP
- Protects files “at rest” and “in-motion” with FIPS 140-2 validated AES encryption
- Supports large files with auto-resume and integrity checks to help guarantee delivery
- Integrates with backend systems (Databases, APIs, Web Services, Java, .NET)
- Allows multi-step workflows to process files on a scheduled or event-driven basis
- Provides APIs and commands for running file transfers and workflows from customer applications and 3rd party schedulers
- Allows jobs to be prioritized and segmented with job queues and run priorities
- Authenticates users with AD, LDAP, IBM i and SAML
- Keeps files in the Internal Network with a DMZ Reverse Proxy (Gateway)
- Includes key management tools for Open PGP Keys, SSH Keys and SSL Certificates
- Sends email alerts and text messages for failed and completed transfers
- Logs all file transfer activity with centralized auditing and reporting
Which platforms can GoAnywhere MFT install to?
GoAnywhere MFT can be installed onto Windows, Linux (Red Hat, SUSE, Ubuntu, etc.), IBM i (iSeries), AIX (pSeries), UNIX, HP-UX, Solaris and Mac OS X platforms.
Can GoAnywhere MFT run in a VMware or other virtual environments?
Yes. HelpSystems is a Technology Alliance Partner with VMware. GoAnywhere MFT has been tested and verified to run in VMware and Amazon EC2 virtualized environments. GoAnywhere MFT has been awarded the “VMware Ready” logo.
Do I need to load any software on my PC?
No. All GoAnywhere MFT functions would reside on your server. Administration and monitoring for GoAnywhere MFT can be performed right through your browser using an intuitive dashboard. All popular browsers are supported including Internet Explorer, Firefox, Chrome and Safari. If the Web Client is not preferred for ad-hoc file sharing, GoDrive (collaboration) can be installed locally and Secure Mail can be integrated with Microsoft Outlook using the Outlook plugin.
Which protocols does GoAnywhere MFT support?
GoAnywhere MFT supports the protocol standards of SFTP, SCP, FTP, FTPS, HTTP, HTTPS, PeSIT, AS2, ICAP, SMB, CIFS, SMTP, POP3, IMAP, Amazon S3, WebDAV, SMS, SNMP, REST, SOAP, and GoFast for sending and receiving files.
Do my trading partners need any special software to connect to GoAnywhere MFT?
No. Your trading partners can use any products or methods they wish to connect to GoAnywhere MFT, as long as they use one of the standard protocols (FTP, SFTP, FTPS, HTTPS, AS2) that you have enabled in the product.
Can my trading partners or employees connect through their browser?
Yes. If the HTTP/s service is enabled in GoAnywhere MFT, your trading partners and employees can simply connect to your system through their browser. Once they provide a valid login, they can then quickly download and upload (if authorized) files through a point-and-click interface.
Can GoAnywhere MFT connect to secure FTP servers?
Yes. GoAnywhere MFT can connect to SFTP (SSH File Transfer Protocol), SCP (Secure Copy), and FTPS (FTP over SSL/TLS) servers; which provide encrypted data transmissions. These servers can be pre-configured in GoAnywhere MFT and selected through simple drop-down menus within its Administrator.
Which database servers can GoAnywhere MFT connect to?
GoAnywhere MFT can connect to a variety of database servers including SQL Server, Oracle, MySQL, MariaDB, IBM i, DB2, PostgreSQL, Amazon Aurora, Azure SQL, Derby, and Informix. GoAnywhere MFT can also connect to other database servers which have a compatible JDBC 2.0 driver.
Records (rows) can be retrieved from database files (tables, views, physicals, logicals) using any SQL statement supported by the database server. Depending on the user's authority, GoAnywhere MFT allows records to be inserted, updated and deleted into database files using SQL statements supported by the database server.
Which file formats does GoAnywhere MFT support?
GoAnywhere MFT can read Excel documents, delimited text files (CSV), fixed-width text files, flat files, XML, and JSON documents. GoAnywhere MFT can also write Excel documents, CSV files, fixed-width text files, XML, and JSON documents. For instance, GoAnywhere MFT could export records from a database file into an Excel document and then email that document to one or more recipients. Alternately, GoAnywhere MFT could retrieve an XML document from an FTP server, validate it against a DTD or Schema and then import the data from that XML document into one or more database files. GoAnywhere MFT includes ETL functions to allow data to be modified, formatted and mapped into other columns as part of a workflow.
Does GoAnywhere MFT need to be installed onto each server it connects to?
No, GoAnywhere MFT will connect to the database servers, SFTP servers, FTP/s servers, HTTP servers and mail servers over the TCP/IP network using standard protocols and do not require any additional software. However, the optional GoAnywhere Agent service requires proprietary software to be installed on connected systems. All connection methods provide a centralized single point of control and administration.
Is there a free trial available?
Yes. You can try a fully-functional trial of GoAnywhere MFT to evaluate its benefits within your own environment.
What is GoDrive and how does it work?
GoDrive provides Enterprise File Sync and Sharing (EFSS) services for your employees and partners. With GoDrive, files and folders can be easily shared between users with advanced collaboration features including file revision tracking, commenting, trash bin, media viewing and synchronization with Windows and Mac devices. You can use Go Drive with either our Web Client or PC applications.
What is GoAnywhere?
GoAnywhere is an innovative solution for automating data movement, translation, encryption and compression within the enterprise. With GoAnywhere's intuitive interface and comprehensive functionality, you can easily streamline and secure the exchange of data with your customers, trading partners and internal servers.
What are GoAnywhere's support hours?
GoAnywhere provides toll-free and email support from 7am to 6pm (CDT), Monday through Friday. On-line support is also provided on this Web site. Emergency (off-hours) support is available to customers who are on active maintenance agreements. Contact your sales representative to get a copy of GoAnywhere's support policy.
On which platforms can GoAnywhere be installed?
The GoAnywhere products can be installed onto Windows, Linux (SUSE, Red Hat, Ubuntu), IBM i (iSeries), IBM p (AIX), IBM z (Mainframe), UNIX (AIX, HP-UX, Solaris), and Mac OS X platforms.
Can GoAnywhere run in a VMware virtual environment?
Yes. Linoma Software [now HelpSystems] is a VMware Elite Technology Alliance Partner. All GoAnywhere products have been tested and verified to run in a VMware virtualized environment. These products have been awarded the “VMware Ready” logo.
Can you provide me with reference accounts?
Yes. We would be happy to provide you with the contact information for some customers that are using GoAnywhere. Check out the numerous customer testimonials and case studies on our web site.
Do you offer professional services for GoAnywhere products?
Yes. GoAnywhere users can get expert help from our product specialists in the following areas: product training, project consulting, integration and configuration, upgrades and conversions, and migration assistance. You can learn more about these offerings on our professional services page.